Patient Experience & Scheduling Specialist

My Psychiatrist, LLC; Oakland Park (FL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer match

PTO and paid holidays

Job summary

My Psychiatrist, LLC in Oakland Park, Florida is seeking a Patient Care Liaison to enhance patient interactions and support operations in a growing mental health practice. This role focuses on bridging communication between patients and providers to ensure efficient care delivery.

Successful candidates will demonstrate exceptional professionalism, attention to detail, and a commitment to patient satisfaction. The position offers competitive compensation and opportunities for growth within the organization.

Qualifications

• Minimum 1 year of experience in healthcare administration or medical office operations.
• Experience with EHR systems and scheduling.
• Ability to prioritize competing responsibilities effectively.

Responsibilities

• Welcome and assist patients and providers with professionalism.
• Manage appointment scheduling and follow-up based on treatment plans.
• Document patient interactions and scheduling changes accurately.

Skills

Strong communication skills

Exceptional customer service

Strong organizational abilities

Professional telephone etiquette

Education

Associate’s or Bachelor’s degree in Healthcare Administration or related field

Tools

EHR systems

Scheduling workflows

Curogram

RingCentral

Job description

My Psychiatrist, LLC in Oakland Park, Florida is seeking a Patient Care Liaison to enhance patient interactions and support operations in a growing mental health practice. This role focuses on bridging communication between patients and providers to ensure efficient care delivery.

Successful candidates will demonstrate exceptional professionalism, attention to detail, and a commitment to patient satisfaction. The position offers competitive compensation and opportunities for growth within the organization.