Concierge- Part Time

Monarch Communities; Voorhees Township (NJ); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Paid Time Off (PTO)

Flexible Schedule

On the job training

Employee Assistance Program (EAP)

Free Parking

Job summary

Monarch Communities is seeking a part-time Concierge at Brandywine Living in Voorhees, NJ. You will create a positive first impression, provide community information, handle inquiries, and support sales and marketing efforts. This role reports to the Business Operations Director and offers a flexible schedule.

The position emphasizes customer service, strong interpersonal skills, and the ability to work with seniors. Proficiency in Microsoft Office is required, and other duties may be assigned.

Qualifications

• Requires strong customer service skills and the ability to relate to a variety of people, especially seniors.
• Experience working with the senior population is preferred.
• Proficiency in Microsoft Office (Windows, Outlook, Excel) and ability to learn new applications.

Responsibilities

• Answer and screen incoming calls in a courteous and professional manner.
• Process mail and maintain community logs and emergency sheets.
• Monitor security systems and front door access; maintain office supplies.
• Assist the Business Operations Director with administrative tasks and training sessions.
• Ensure compliance with federal, state, and local regulations and community policies.

Skills

Customer service

Interpersonal skills

Computer skills

Education

High school diploma preferred

Tools

Microsoft Office

Job description

• Compensation: USD 16.00 - USD 17.00 - hourly

Company Description

Do you want to be part of a TEAM that changes lives?

“My favorite part of my job is being the first point of contact and setting the pace when someone comes into the building. Customer service is an art. You can’t do the same thing for everyone and expect the same result. You go at it every day, try every day, and possibly change a life every day.”-Brandywine Living at Voorhees by Monarch Concierge

Do you have a passion for customer service?

Do you want to be part of a service team who changes lives?

Does being a brand ambassador sound exciting to you?

If you answered yes to all of these questions, then Brandywine Living is the place for you! At Brandywine, we create a fun, safe and caring environment where our residents enjoy their lives in beautiful surroundings with new friends.

Job Description

The Concierge offers a positive first impression to all who enter the community, provides an overview of community information to those inquiries in support of sales and marketing efforts, responds to incoming calls, and provides clerical support to all departments.This is a non-exempt, hourly role reporting to the Business Operations Director.

Schedule:Part-time: Tuesday-Saturday (4:00pm-8:00pm)

Salary Range: $16.00 - $17.00 Hourly

Responsibilities and Duties:

• Answers and screens all incoming calls in a courteous and professional manner
• Receives and processes mail for the community
• Maintains and updates log of emergency phone numbers and resident emergency face sheets
• Monitors security alarms, resident emergency call system, and front door security
• Orders and maintains appropriate office supplies
• Assists the Business Operations Director in administrative tasks as assigned
• Participates in and attends all in-service training as scheduled
• Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures
• Other duties as assigned

Qualifications

• High school diploma preferred
• Strong interpersonal skills and capable of relating to a variety of people and personalities
• Experience working with the senior population
• Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications

Physical Abilities:

• While performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell.
• An individual in this position will be required to lift or carry weight in up to 25 lbs. The associate must use proper body mechanics.

Additional Information

Benefits Offered (for Part-Time Employees):

• Paid Time Off (PTO)
• Flexible Schedule
• On the job training
• Employee Assistance Program (EAP)
• Free Parking

Other Compensation Programs:

• Employee Referral Bonus
• Resident Referral Bonus

Equal Opportunity Statement:

Monarch Communities and Brandywine Senior Living is an Equal Opportunity Employer.

We comply with all applicable federal, state, and local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Location