Concierge/Front Desk

Monarch Communities®; Englishtown (NJ); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Flexible Schedule

On the job training

Free Parking

Job summary

Monarch Communities Brandywine Governor's Crossing is seeking a per diem Concierge to greet residents, provide community information, and support sales and marketing efforts. You will answer calls, assist with clerical tasks, and help maintain a welcoming front desk presence.

This non-exempt, hourly position offers weekend shifts (Saturday and Sunday) with additional coverage days/evenings as needed, and an hourly rate of $17.00–$18.00.

Qualifications

• High school diploma preferred.
• Experience working with the senior population.
• Proficiency in Microsoft Office (Windows, Outlook, Excel).

Responsibilities

• Answer and screen incoming calls professionally.
• Process mail for the community.
• Maintain emergency numbers and resident emergency sheets.
• Monitor security systems and front door.
• Support the Business Operations Director with admin tasks.
• Attend in-service training and ensure regulatory compliance.

Skills

Interpersonal skills

Seniors experience

Computer skills

Education

High school diploma preferred

Tools

Microsoft Office

Job description

At Brandywine Governor's Crossing, we take pride in knowing that our residents receive top-tier services and amenities. Our personable team is committed to delivering an excellent experience and takes great pride in their work. We offer spacious Assisted Living, and Memory Care apartments and we ensure each resident is getting the attentive and personalized care they deserve.

Job Description

This opportunity is per diem Saturday and Sundays.

We are also looking for per diem coverage - days and evenings as needed.

Reports To

The Concierge will report to the Business/community Operations Director. This position is a non-exempt, hourly position.

Job Overview

Provides a positive first impression to all who enter the community. Provides an overview of community information for those inquiries in support of sales and marketing efforts. Responds to incoming calls and provides clerical support to all departments.

$17.00 - $18.00 per hour

Responsibilities and Duties

• Answers and screens all incoming calls in a courteous and professional manner
• Receives and processes mail for the community
• Maintains and updates log of emergency phone numbers and resident emergency face sheets
• Monitors security alarms, resident emergency call system, and front door security
• Orders and maintains appropriate office supplies
• Assists the Business Operations Director in administrative tasks as assigned
• Participates in and attends all in-service training as scheduled
• Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures
• Other duties as assigned

Physical Abilities

• While performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell.
• An individual in this position will be required to lift or carry weight in up to 25 lbs. The associate must use proper body mechanics.

Company Culture and Values:

At Brandywine by Monarch Communities, we value compassion, innovation, and community. Our team is committed to making a meaningful impact on the lives of our residents and fostering a collaborative and supportive work environment.

Additional Benefits for Full-time Team Members:

• Paid Time Off (PTO)
• Medical Coverage
• Health Advocacy
• Dental Coverage
• Vision Coverage
• Ancillary Benefits (Life/AD&D, Short Term Disability and Long Term Disability)
• Voluntary Life
• Flexible Spending Account
• 401(k) Retirement and Matching
• Employee Assistance Program
• Free Parking
• Supportive Leadership
• Referral Bonuses
• And More!

Qualifications

• High school diploma preferred
• Strong interpersonal skills and capable of relating to a variety of people and personalities
• Experience working with the senior population
• Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications

Additional Information

Benefits Offered (Per Diem Employees):

• Flexible Schedule
• On the job training
• Free Parking

Equal Opportunity Statement

Monarch Communities and Brandywine Senior Living is an Equal Opportunity Employer.

We comply with all applicable federal, state, and local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.