Concierge/Front Desk

SmartRecruiters, Inc.; New Jersey; On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

PTO

Medical Coverage

Health Advocacy

Vision Coverage

Life Insurance

Flexible Spending Account

401(k) Matching

Employee Assistance Program

Free Parking

Job summary

Brandywine Governor's Crossing, part of Monarch Communities, is seeking a Concierge on a per diem basis for Saturdays and Sundays. The role handles front-desk interactions, provides information to residents and visitors, answers calls, processes mail, and supports administrative tasks in a welcoming community.

The position is hourly, non-exempt, reports to the Business Operations Director, and requires strong interpersonal skills and comfort with seniors.

Qualifications

• High school diploma preferred.
• Strong interpersonal skills and ability to relate to a variety of people.
• Experience working with the senior population.
• Proficiency in computer skills, Microsoft Office with ability to learn new applications.

Responsibilities

• Answers and screens all incoming calls in a courteous and professional manner.
• Receives and processes mail for the community.
• Maintains and updates log of emergency phone numbers and resident emergency face sheets.
• Monitors security alarms, resident emergency call system, and front door security.
• Orders and maintains appropriate office supplies.
• Assists the Business Operations Director in administrative tasks as assigned.
• Participates in in-service training as scheduled.
• Ensures compliance with all Federal, State, and local regulations and community policies.
• Other duties as assigned.

Skills

Interpersonal skills

Experience with seniors

Microsoft Office

Education

High school diploma

Tools

Microsoft Office

Job description

At Brandywine Governor's Crossing, we take pride in knowing that our residents receive top-tier services and amenities. Our personable team iscommitted to delivering an excellent experience and takes great pride in their work. We offer spacious AssistedLiving, and Memory Careapartments and we ensure eachresident is getting the attentive and personalized care they deserve.

Job Description

This opportunity is per diem Saturday and Sundays.

We are also looking for per diem coverage - days and evenings as needed.

Reports To

The Concierge will report to the Business/community Operations Director. This position is a non-exempt, hourly position.

Job Overview

Provides a positive first impression to all who enter the community. Provides an overview of community information for those inquiries in support of sales and marketing efforts. Responds to incoming calls and provides clerical support to all departments.

$17.00 - $18.00 per hour

Responsibilities and Duties

• Answers and screens all incoming calls in a courteous and professional manner
• Receives and processes mail for the community
• Maintains and updates log of emergency phone numbers and resident emergency face sheets
• Monitors security alarms, resident emergency call system, and front door security
• Orders and maintains appropriate office supplies
• Assists the Business Operations Director in administrative tasks as assigned
• Participates in and attends all in-service training as scheduled
• Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures
• Other duties as assigned

Physical Abilities

• While performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell.
• An individual in this position will be required to lift or carry weight in up to 25 lbs. The associate must use proper body mechanics.

Monarch/Brandywine:

Company Culture and Values:At Brandywine by Monarch Communities, we value compassion, innovation, and community. Our team is committed to making a meaningful impact on the lives of our residents and fostering a collaborative and supportive work environment.

AdditionalBenefitsfor Full-time Team Members:

• Paid Time Off (PTO)
• Medical Coverage
• Health Advocacy
• Vision Coverage
• AncillaryBenefits(Life/AD&D, Short Term Disability and Long Term Disability)
• Voluntary Life
• Flexible Spending Account
• 401(k) Retirement and Matching
• Employee Assistance Program
• Free Parking
• And More!

Qualifications

Qualifications

• High school diploma preferred
• Strong interpersonal skills and capable of relating to a variety of people and personalities
• Experience working with the senior population
• Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications

Additional Information

• Flexible Schedule
• On the job training
• Free Parking

Equal Opportunity Statement:

Monarch Communities and Brandywine Senior Living is an Equal Opportunity Employer.

We comply with all applicable federal, state, and local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.