Concierge - Part Time

Monarch Communities; Kennett Square (Chester County); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Paid Time Off (PTO)

Flexible Schedule

On the job training

Employee Assistance Program (EAP)

Free Parking

Employee Referral Bonus

Resident Referral Bonus

Job summary

Monarch Communities Senior Living is seeking a Concierge to be the first point of contact for residents, families, and guests. You will deliver exceptional customer service, handle inquiries, and support the hospitality experience within the community.

As part of a welcoming front desk team, you will maintain a tidy reception area, coordinate information for resident services, and help with ad hoc administrative tasks to ensure a smooth daily operation.

Qualifications

• High school diploma or equivalent.
• Prior customer service or hospitality experience preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and remain calm under pressure.

Responsibilities

• Greet and assist residents, families, and visitors.
• Answer phones and direct calls appropriately.
• Provide information and support for resident services.
• Maintain a welcoming and organized front desk area.
• Assist with administrative tasks as needed.

Skills

Customer service

Communication

Multitasking

Interpersonal skills

Calm under pressure

Education

High school diploma or equivalent

Job description

• Compensation: USD 16 - USD 17 - hourly

Company Description

Monarch Communities Senior Living

Each and every member of our team is committed to developing progressive yet approachable communities to support the needs of all future generations. We want to transform healthcare infrastructure so that people can not only age well but live well and THRIVE.

Job Description

Pay Range: $16- $17 per hour

Job Summary:
As a Concierge, you will be the first point of contact for residents, families, and guests. You will provide exceptional customer service, assist with inquiries, and support the overall hospitality experience within the community.

Key Responsibilities:

• Greet and assist residents, families, and visitors
• Answer phones and direct calls appropriately
• Provide information and support for resident services
• Maintain a welcoming and organized front desk area
• Assist with administrative tasks as needed

Qualifications

Required Qualifications:

• High school diploma or equivalent
• Prior customer service or hospitality experience preferred
• Strong communication and interpersonal skills
• Ability to multitask and remain calm under pressure

Additional Information

Benefits Offered (for Part-Time Employees):

• Paid Time Off (PTO)
• Flexible Schedule
• On the job training
• Employee Assistance Program (EAP)
• Free Parking

Other Compensation Programs:

• Employee Referral Bonus
• Resident Referral Bonus

Equal Opportunity Statement:

Monarch Communities and Brandywine Senior Living is an Equal Opportunity Employer.

We comply with all applicable federal, state, and local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.