Concierge/Front Desk - Part time

Monarch Communities; United States; On-site; USD 25,000 - 26,000; Part time

Benefits offered by this job

On-the job training

Job summary

Monarch Communities Senior Living in the United States seeks a Concierge to provide a welcoming first impression, deliver community information, and support sales and marketing efforts. This is a part-time, non-exempt, hourly role reporting to the Business Office Manager.

Responsibilities include answering calls, processing mail, maintaining resident emergency records, monitoring the front door and alarms, and assisting with administrative tasks.

Qualifications

• High school diploma preferred; relevant experience valued.
• Strong interpersonal skills and ability to relate to a variety of people.
• Experience working with seniors and proficiency in Microsoft Office.

Responsibilities

• Answers and screens all incoming calls in a courteous and professional manner.
• Receives and processes mail for the community.
• Maintains and updates log of emergency phone numbers and resident emergency sheets.
• Monitors security alarms, resident emergency call system, and front door security.
• Orders and maintains office supplies; assists with administrative tasks.

Skills

Interpersonal skills

Experience with senior population

Relating to diverse people

Education

High school diploma (preferred)

Tools

Microsoft Office

Outlook

Excel

Job description

• Employment Category: Regular Part Time - Scheduled less Than 30 at Least 22.5 Per Week
• Compensation: USD 18 - USD 19 - hourly

Company Description

Monarch Communities Senior Living

Company Culture and Values:At Monarch Communities, we value compassion, innovation, and community. Our team is committed to making a meaningful impact on the lives of our residents and fostering a collaborative and supportive work environment.

Job Description

Reports To

The Concierge will report to the Business Office Manager. This position is a non-exempt, hourly position.

Job Overview

Provides a positive first impression to all who enter the community. Provides an overview of community information for those inquiries in support of sales and marketing efforts. Responds to incoming calls and provides clerical support to all departments.

Salary Range: $18.00 - $19.00 per hour

Responsibilities and Duties

• Answers and screens all incoming calls in a courteous and professional manner
• Receives and processes mail for the community
• Maintains and updates log of emergency phone numbers and resident emergency face sheets
• Monitors security alarms, resident emergency call system, and front door security
• Orders and maintains appropriate office supplies
• Assists the Business Operations Director in administrative tasks as assigned
• Participates in and attends all in-service training as scheduled
• Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures
• Other duties as assigned

Physical Abilities

• While performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell.
• An individual in this position will be required to lift or carry weight in up to 25 lbs. The associate must use proper body mechanics.

Qualifications

Qualifications

• High school diploma preferred
• Strong interpersonal skills and capable of relating to a variety of people and personalities
• Experience working with the senior population
• Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications

Benefits Offered (for Part-Time Employees):

• On the job training

Equal Opportunity Statement:

Monarch Communities and Brandywine Senior Living is an Equal Opportunity Employer.

We comply with all applicable federal, state, and local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.