Concierge Hospitality Associate

AppleOne; New York (NY); On-site; USD 32,000 - 34,000; Full time

Job summary

AppleOne Employment Services is seeking a Concierge Hospitality Associate in New York, NY to warmly welcome guests, manage lobby operations, issue badges, and assist with security coordination. You will coordinate tours, provide local recommendations, and support hosts and vendors to create a seamless visitor experience.

The role involves scheduling conference rooms, preparing AV equipment, coordinating catering for meetings and events, and assisting executives and teams with administrative

Qualifications

• Manage front-of-house guest services, visitor check-in, badge issuance, and lobby coordination.

Responsibilities

• Welcome guests and visitors, validate guest lists, issue badges, and support lobby check-in with security.
• ],
• CoT_job_summary_short

Skills

Front-of-house guest services

Customer service

Communication skills

Organization

Professional demeanor

Tour coordination

Hosting visitors

Discretion and confidentiality

Multitasking in fast-paced env

Tools

Office phone systems

AV readiness

Room scheduling platforms

Visitor management systems

Job description

Job Summary

As the Concierge Hospitality Associate, you will serve as a key point of contact for visitors, employees, meeting hosts, vendors, and internal administrative teams. This position offers the opportunity to work in a collaborative office setting with supportive leadership, positive teamwork, and exposure to corporate hospitality, events, facilities coordination, and executive support functions. The right candidate will bring strong customer service instincts, excellent communication skills, and the ability to stay organized in a busy, professional environment.

Key Responsibilities

• Welcome guests and visitors, validate guest lists, issue badges, and support the lobby check-in process in coordination with security.
• Serve as a main point of contact for company tours, local recommendations, meeting host coordination, and visitor experience support.
• Schedule, prepare, and maintain conference rooms, including AV readiness, office supplies, meeting materials, and overall room presentation.
• Coordinate catering and provide support for corporate events, group functions, and special meetings.
• Maintain phone directories, prepare workspace signage for client visits, and provide backup clerical support to Executive Assistants as needed.
• Assist with daily facility operations, light mailroom or shipping and receiving tasks, vendor coordination, and maintaining a professional front-of-house environment.

Compensation and Benefits

• Pay Rate: $23.00 to $25.00 per hour.
• Job Type: Temp-to-Hire.
• Schedule: Monday through Friday, 8:00 AM to 5:00 PM.
• Location: New York, NY 10004.

Required Qualifications and Skills

• Manage front-of-house guest services, visitor check-in, badge issuance, and lobby coordination.
• Support conference room scheduling, meeting preparation, AV readiness, and catering coordination.
• Assist with administrative tasks, workspace signage, phone directory maintenance, and vendor procurement.
• Support daily facilities operations while maintaining a polished, welcoming office environment.
• 3 to 5 years of experience in concierge, guest services, hospitality, corporate reception, front desk, or administrative support.
• Strong customer service skills with a professional, polished, and welcoming presence.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Comfortable coordinating with visitors, employees, executives, vendors, security, facilities, and office administration teams.
• Basic proficiency with office technology, phone systems, conference room equipment, and standard business communication tools.
• Ability to handle confidential information, visitor details, and workplace requests with discretion and professionalism.
• Reliable, detail-oriented, proactive, and able to maintain a calm, service-focused approach throughout the day.

Preferred Qualifications

• Prior experience in a corporate headquarters, professional services, luxury hospitality, property management, or high-end concierge environment.
• Experience supporting executive assistants, corporate events, meeting services, or facilities operations.
• Familiarity with visitor management systems, badge systems, room scheduling platforms, and AV coordination.
• Knowledge of New York City hotels, dining, transit options, and local business services.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.