Guest Services Coordinator

AppleOne Employment Services; New York (NY); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Major medical

Dental

Vision

401k

Job summary

AppleOne Staffing is seeking a Guest Services Coordinator for a 12-month contract-to-hire in New York, NY. This onsite role is the first point of contact for visitors, clients, and employees, and supports a fast-paced corporate headquarters environment.

Responsibilities include welcoming guests, managing check-in and badges, coordinating conference rooms, arranging catering and A/V setup, and providing concierge-style support.

Qualifications

• High school diploma or equivalent required.
• 1 to 3 years of customer service, hospitality, reception, guest services, or administrative experience required.
• Strong verbal and written communication skills.
• Professional demeanor with excellent interpersonal and customer service skills.
• Strong organizational, coordination, multitasking, and problem-solving abilities.
• Proficiency with computers and Microsoft Office applications.
• Ability to operate basic audio/visual equipment and troubleshoot minor meeting room issues.
• Ability to work independently with minimal supervision in a fast-paced corporate environment.
• Strong attention to detail and commitment to delivering an excellent guest experience.
• Ability to stand for extended periods and lift up to 50 lbs. as needed.

Responsibilities

• Greet visitors, guests, clients, and employees while providing a professional and positive first impression.
• Coordinate visitor check-in, validate guest lists, issue badges, and assist with lobby access procedures in partnership with security.
• Manage conference room scheduling, meeting preparation, catering coordination, supplies, signage, and basic audio/visual setup.
• Provide concierge-style support, including travel coordination, hotel, restaurant, and local recommendations.
• Support company events, employee gatherings, executive-level personnel, and special projects as needed.
• Assist with general office administration, including reception, copying, mail services, shipping, receiving, contact lists, vendor coordination, and clerical support.

Skills

Guest services

Reception

Customer service

Administrative support

Education

High school diploma

Tools

Microsoft Office

Audio/visual equipment

Job description

Job Summary

We are seeking a professional and customer-focused Guest Services Coordinator for a temp-to-hire opportunity in New York, NY. This onsite role supports a fast-paced corporate headquarters environment and serves as a key first point of contact for visitors, guests, clients, and onsite employees. The Guest Services Coordinator will help create a polished, welcoming, and well-organized workplace experience by managing visitor check-in, conference room coordination, meeting preparation, concierge support, and general office administration. This is an excellent opportunity for someone with hospitality, concierge, reception, or administrative experience who enjoys working with people, solving problems, and keeping daily office operations running smoothly. This environment is ideal for candidates who value professionalism, teamwork, supportive leadership, and the opportunity to build long-term stability through a contract-to-hire path. The role offers consistent weekday hours, exposure to executive-level operations, and the chance to represent a professional workplace culture with every guest interaction.

Key Responsibilities

• Greet visitors, guests, clients, and employees while providing a professional and positive first impression.
• Coordinate visitor check-in, validate guest lists, issue badges, and assist with lobby access procedures in partnership with security.
• Manage conference room scheduling, meeting preparation, catering coordination, supplies, signage, and basic audio/visual setup.
• Provide concierge-style support, including travel coordination, hotel, restaurant, and local recommendations.
• Support company events, employee gatherings, executive-level personnel, and special projects as needed.
• Assist with general office administration, including reception, copying, mail services, shipping, receiving, contact lists, vendor coordination, and clerical support.

Compensation and Benefits

• Pay Rate: $25 per hour.
• Job Type: 12-month contract-to-hire opportunity.
• Schedule: 1st shift, Monday to Friday, 7:00 AM to 3:30 PM.
• Location: New York, NY 10004.
• Work Arrangement: Onsite in a professional corporate office environment.
• Public transportation is available.
• Onsite parking is not provided.
• Successful completion of HireRight background clearance is required.
• Employment attestation will be provided following successful HireRight clearance.

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

Required Qualifications and Skills

• Coordinate visitor reception, guest check-in, badge issuance, and lobby access support.
• Manage conference room preparation, meeting logistics, catering coordination, and basic audio/visual support.
• Provide concierge services, guest support, and administrative assistance for office operations and special events.
• Support executive-level staff, internal teams, vendors, and workplace service needs.
• High school diploma or equivalent required.
• 1 to 3 years of customer service, hospitality, reception, guest services, or administrative experience required.
• Strong verbal and written communication skills.
• Professional demeanor with excellent interpersonal and customer service skills.
• Strong organizational, coordination, multitasking, and problem-solving abilities.
• Proficiency with computers and Microsoft Office applications.
• Ability to operate basic audio/visual equipment and troubleshoot minor meeting room issues.
• Ability to work independently with minimal supervision in a fast-paced corporate environment.
• Strong attention to detail and commitment to delivering an excellent guest experience.
• Ability to stand for extended periods and lift up to 50 lbs. as needed.

Preferred Qualifications

• Previous experience in a corporate headquarters or professional office environment.
• Experience supporting executive-level staff and client-facing operations.
• Background in hospitality, concierge services, corporate guest services, or front desk reception.
• Experience coordinating meetings, catering, events, vendors, and special projects.
• Familiarity with conference room scheduling tools and visitor management systems.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.