Concierge

Harmony Senior Services; Kentucky; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401k

Benefits packages

Career laddering

Work-life balance

Flexible scheduling

Job summary

Harmony Senior Services is seeking a concierge/receptionist to greet visitors, answer calls, and support multiple administrative tasks at the front desk of the community. The role includes monitoring security systems, logging visits, and assisting with resident services to ensure smooth daily operations.

Responsibilities include handling messages, processing service requests, and maintaining a tidy lobby. This position offers full-time hours with benefits, including scheduling flexibility and

Qualifications

• Must possess a high school diploma or GED.
• Must be considerate, neat, well-groomed.

Responsibilities

• Greet all visitors to the community in a courteous, friendly manner.
• Answer the telephone and transfer calls or take accurate messages.
• Monitor walkie-talkie, door security system and fire panel as needed.
• Maintain a clean, organized front desk and lobby.
• Sell meal tickets and account for payments.
• Ensure security of the building by monitoring logs.
• Attend required in-services and staff meetings.
• Coordinate the community van schedule for residents.

Skills

Customer service

Communication

Professionalism

Education

High school diploma or GED

Job description

6201 Clough Pike, Cincinnati, Ohio 45244

Job Description

The concierge/receptionist performs a variety of administrative support duties including: greeting all visitors to the community, answering the telephone, transferring calls to appropriate party, and taking accurate messages. Monitors walkie-talkie, door security system and fire panel as needed. Monitors resident sign-in and sign-out log and the visitor registration log and completes administrative support functions such as filing and making copies.

Responsibilities

• Transfers calls or takes messages as appropriate in a courteous, friendly, and helpful manner.
• Completes and logs service request forms for residents and staff.
• Monitors and greets visitors to the community in a welcoming and professional manner.
• Maintains a clean, neat, and organized front desk and lobby area at all times.
• Sells meal tickets and accurately accounts for payments through payroll deduction or personal check.
• Ensures the security of the building by monitoring resident sign-in and sign-out logs and visitor registration logs.
• Periodically checks building entrances and exits to help ensure the community remains secure.
• Attends required in-services and staff meetings.
• Assists with coordinating the community van schedule for residents.
• Follows confidentiality policies regarding the release of resident information.
• Provides supportive office functions for all departments, including filing, typing, copying, and other administrative tasks.
• Performs all other duties as assigned.

Requirements

• Must possess a high school diploma or GED.
• Must be considerate, neat, well-groomed

Why Harmony?

• 401k + Fulltime & Part-time Benefits Packages
• Training, Development & Career Laddering
• Great work-life balance
• Flexible Scheduling