Part Time Concierge

Harmony Senior Services; Town of Avon (NY); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

401k

Training & career laddering

Work-life balance

Flexible scheduling

Job summary

Harmony Senior Services in Avon, IN is seeking a friendly concierge/receptionist to manage front desk operations, greet visitors, answer calls, and coordinate daily administrative tasks. The role requires professionalism, neat appearance, and teamwork to support multiple departments.

The position involves handling mail, filing, and basic clerical duties, with a focus on customer service and resident interaction. Weekend and holiday coverage may be required.

Qualifications

• High school diploma or GED required.
• Experience in administrative functions and answering phones.
• Must be organized and able to multi-task in a busy environment.
• Excellent verbal and written communication skills.

Responsibilities

• Greet visitors to the community in a courteous, friendly manner.
• Answer and route phone calls; take accurate messages.
• Log service requests and maintain front desk records.
• Keep front desk and lobby area clean and organized.
• Assist with selling meal tickets and processing payments.
• Monitor security as needed and ensure building access control.

Skills

Customer service

Verbal communication

Written communication

Teamwork

Multi-tasking

Education

High school diploma or GED

Job description

2141 North Dan Jones Road, Avon, Indiana 46123

Job Description

The concierge/receptionist performs a variety of administrative support duties including: greeting all visitors to the community, answering the telephone, transferring calls to appropriate party, and taking accurate messages. Monitors walkie-talkie, door security system and fire panel as needed. Monitors resident sign-in and sign-out log and the visitor registration log and completes administrative support functions such as filing and making copies.

• Transfers calls or takes messages as appropriate in a courteous, friendly and helpful manner
• Fills out and logs service request forms for residents and/or staff
• Monitors and greets visitors to the community
• Keeps front desk and lobby area clean and neat at all times
• Sells meal tickets and accounts for by payroll deduction or personal check
• Ensure the security of the building; Monitors resident sign-in and sign-out log and the visitor registration log; periodically checks entrances/exits of the building to ensure community is secure
• Attends in-services and staff meetings as required
• Assists with coordinating van schedule for residents
• Follows confidentiality policies regarding release of resident information
• Performs supportive office functions for all departments including filing, typing, and making copies
• Completes all other duties as assigned
• Requirements:
• Must possess a high school diploma or GED
• Must be considerate, neat, well groomed and professional in appearance. Must dress in a professional manner
• Must have experience in Administration functions
• Must answer phones in a polite and professional manner
• Must be organized, and able to work well with others as part of a team
• Must be polite and considerate to residents, visitors, co-workers and management team
• Must be able to effectively communicate both verbally and in writing
• Must be able to sit for extended periods of time
• Must be able to function effectively in a busy environment and be able to multi-task
• Must be willing to work a flexible schedule that includes weekends and holidays
• Must attend all required in-services and staff meetings

Why Harmony?

• 401k + Fulltime & Part-time Benefits Packages
• Training, Development & Career Laddering
• Great work-life balance
• Flexible Scheduling