Concierge

Harmony Senior Services; Town of Chester (NY); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

401k + Fulltime & Part-time Benefits

Training, Development & Career Ladder

Great work-life balance

Flexible Scheduling

Job summary

Harmony Senior Services is seeking a courteous Concierge/Receptionist to greet residents and visitors, answer phones, and perform essential administrative tasks in a busy senior living community. You will log requests, manage sign-in logs, and help coordinate transportation while maintaining a welcoming environment.

The role requires a neat, professional appearance, strong communication skills, and the ability to multi-task across departments.

Qualifications

• High school diploma or GED.
• Experience in administrative functions.
• Excellent communication skills.
• Ability to multitask in a busy environment.
• Willingness to work weekends and holidays.

Responsibilities

• Greet visitors and answer the main community phone line.
• Transfer calls and take accurate messages for staff.
• Log service requests and maintain sign-in/sign-out logs.
• Keep front desk and lobby area neat and organized.
• Assist with coordinating resident van schedules.

Skills

Administration functions

Phone etiquette

Multitasking

Team player

Education

High school diploma or GED

Tools

Telephone system

Visitor registration log

Building security system

Job description

6701 Ironbridge Parkway, Chester, Virginia 23831

Job Description

The concierge/receptionist performs a variety of administrative support duties including: greeting all visitors to the community, answering the telephone, transferring calls to appropriate party, and taking accurate messages. Monitors walkie-talkie, door security system and fire panel as needed. Monitors resident sign-in and sign-out log and the visitor registration log and completes administrative support functions such as filing and making copies.

Transfers calls or takes messages as appropriate in a courteous, friendly and helpful manner
Fills out and logs service request forms for residents and/or staff
Monitors and greets visitors to the community
Keeps front desk and lobby area clean and neat at all times
Sells meal tickets and accounts for by payroll deduction or personal check
Ensure the security of the building; Monitors resident sign-in and sign-out log and the visitor registration log; periodically checks entrances/exits of the building to ensure community is secure
Attends in-services and staff meetings as required
Assists with coordinating van schedule for residents
Follows confidentiality policies regarding release of resident information
Performs supportive office functions for all departments including filing, typing, and making copies
Completes all other duties as assigned
Requirements:
Must possess a high school diploma or GED
Must be considerate, neat, well-groomed and professional in appearance. Must dress in a professional manner
Must have experience in Administration functions
Must answer phones in a polite and professional manner
Must be organized, and able to work well with others as part of a team
Must be polite and considerate to residents, visitors, co-workers and management team
Must be able to effectively communicate both verbally and in writing
Must be able to sit for extended periods of time
Must be able to function effectively in a busy environment and be able to multi-task
Must be willing to work a flexible schedule that includes weekends and holidays
Must attend all required in-services and staff meetings

Why Harmony?

• 401k + Fulltime & Part-time Benefits Packages

• Training, Development & Career Laddering

• Great work-life balance

• Flexible Scheduling