Concierge

Harmony Senior Services; Elkhart (IN); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

401k

Benefits packages for fulltime/part‑t​

Job summary

Harmony Senior Services in Elkhart, Indiana is seeking a friendly concierge/receptionist to greet residents and visitors, answer phones, and handle messages. The role includes administrative tasks, monitoring security systems, and supporting multiple departments while maintaining confidentiality and a welcoming atmosphere.

Responsibilities include coordinating resident sign-ins, assisting with meal tickets, and ensuring the front desk and lobby remain orderly.

Qualifications

• Must possess a high school diploma or GED.
• Must be professional in appearance and manner.
• Must be organized and able to multi-task in a busy environment.

Responsibilities

• Greet visitors to the community and answer the telephone.
• Transfer calls or take messages for appropriate staff.
• Monitor walkie-talkie, door security, and fire panel as needed.

Skills

Greeting visitors

Phone etiquette

Organizational skills

Multi-tasking

Team player

Education

High school diploma or GED

Tools

Office equipment

Job description

1129 Parkway Ave, Elkhart, Indiana 46516

Job Description

The concierge/receptionist performs a variety of administrative support duties including: greeting all visitors to the community, answering the telephone, transferring calls to appropriate party, and taking accurate messages. Monitors walkie-talkie, door security system and fire panel as needed. Monitors resident sign-in and sign-out log and the visitor registration log and completes administrative support functions such as filing and making copies.

Transfers calls or takes messages as appropriate in a courteous, friendly and helpful manner. Fills out and logs service request forms for residents and/or staff. Monitors and greets visitors to the community. Keeps front desk and lobby area clean and neat at all times. Sells meal tickets and accounts for by payroll deduction or personal check. Ensure the security of the building; monitors resident sign-in and sign-out log and the visitor registration log; periodically checks entrances/exits of the building to ensure community is secure. Attends in-services and staff meetings as required. Assists with coordinating van schedule for residents. Follows confidentiality policies regarding release of resident information. Performs supportive office functions for all departments including filing, typing, and making copies. Completes all other duties as assigned.

Requirements

Must possess a high school diploma or GED. Must be considerate, neat, well-groomed and professional in appearance. Must dress in a professional manner. Must have experience in Administration functions. Must answer phones in a polite and professional manner. Must be organized and able to work well with others as part of a team. Must be polite and considerate to residents, visitors, co-workers and management team. Must be able to effectively communicate both verbally and in writing. Must be able to sit for extended periods of time. Must be able to function effectively in a busy environment and be able to multi-task. Must be willing to work a flexible schedule that includes weekends and holidays. Must attend all required in-services and staff meetings.

Why Harmony?

• 401k + Fulltime & Part-time Benefits Packages
• Training, Development & Career Laddering
• Great work-life balance
• Flexible Scheduling