Concierge | Full Time

Harmony Senior Services; Louisville (KY); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

401k

Benefits packages

Career laddering

Work-life balance

Flexible scheduling

Job summary

Harmony Senior Services, Louisville, KY, is seeking a courteous concierge/receptionist to greet visitors, answer calls, log service requests, and support front desk operations for the community.

The role requires a high school diploma or GED, strong organizational and communication skills, and the ability to multi-task in a busy environment, including weekends and holidays. A professional appearance and teamwork are essential.

Qualifications

• Must possess a high school diploma or GED.
• Experience in administration functions and answering phones professionally.
• Must be organized and able to multi-task in a busy environment.
• Willing to work a flexible schedule including weekends and holidays.
• Excellent verbal and written communication.

Responsibilities

• Greet visitors and answer phone calls in a courteous, professional manner.
• Transfer calls and take accurate messages; log service requests.
• Monitor building security and resident sign-in/out logs.
• Maintain front desk and lobby area neat and organized.
• Coordinate van schedules for residents and attend required meetings.

Skills

Customer service

Phone etiquette

Organizational skills

Teamwork

Written and verbal communication

Education

High school diploma or GED

Job description

12523 Taylorsville Road, Louisville, Kentucky 40299

The concierge/receptionist performs a variety of administrative support duties including: greeting all visitors to the community, answering the telephone, transferring calls to appropriate party, and taking accurate messages. Monitors walkie-talkie, door security system and fire panel as needed. Monitors resident sign-in and sign-out log and the visitor registration log and completes administrative support functions such as filing and making copies.

Job Description

• Transfers calls or takes messages as appropriate in a courteous, friendly and helpful manner
• Fills out and logs service request forms for residents and/or staff
• Monitors and greets visitors to the community
• Keeps front desk and lobby area clean and neat at all times
• Sells meal tickets and accounts for by payroll deduction or personal check
• Ensure the security of the building; Monitors resident sign-in and sign-out log and the visitor registration log; periodically checks entrances/exits of the building to ensure community is secure
• Attends in-services and staff meetings as required
• Assists with coordinating van schedule for residents
• Follows confidentiality policies regarding release of resident information
• Performs supportive office functions for all departments including filing, typing, and making copies
• Completes all other duties as assigned

Requirements

• Must possess a high school diploma or GED
• Must be considerate, neat, well groomed and professional in appearance. Must dress in a professional manner
• Must have experience in Administration functions
• Must answer phones in a polite and professional manner
• Must be organized, and able to work well with others as part of a team
• Must be polite and considerate to residents, visitors, co-workers and management team
• Must be able to effectively communicate both verbally and in writing
• Must be able to sit for extended periods of time
• Must be able to function effectively in a busy environment and be able to multi-task
• Must be willing to work a flexible schedule that includes weekends and holidays
• Must attend all required in-services and staff meetings

Why Harmony?

• 401k + Fulltime & Part-time Benefits Packages
• Training, Development & Career Laddering
• Great work-life balance
• Flexible Scheduling