Concierge (Part-time/Weekends)

Harmony Senior Services; Mount Juliet (TN); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

401k

Benefits Packages

Training & Development

Career Laddering

Work-life Balance

Flexible Scheduling

Job summary

Harmony Senior Services is seeking a concierge/receptionist to support the community by greeting guests, answering calls, and performing general administrative tasks at the Mount Juliet, Tennessee location. The role emphasizes courteous service, organization, and teamwork in a busy senior living environment.

Key duties include front desk coverage, visitor management, payroll-based meal ticket handling, and coordination of related administrative tasks while maintaining confidentiality and

Qualifications

• High school diploma or GED required.
• Professional appearance and demeanor.
• Experience in administrative functions.
• Ability to answer phones politely and professionally.
• Organized and able to work well in a team.
• Strong written and verbal communication skills.
• Ability to sit for extended periods.
• Willingness to work a flexible schedule including weekends/holidays.

Responsibilities

• Greet visitors and direct them appropriately.
• Answer and route phone calls professionally.
• Log service requests and relay messages accurately.
• Monitor security systems and visitor logs as required.
• Maintain front desk and lobby neat and clean at all times.
• Assist with filing, copying, and other administrative tasks.

Skills

Administration functions

Answering phones

Communication

Teamwork

Customer service

Attention to detail

Education

High school diploma or GED

Job description

103 Belinda Parkway, Mount Juliet, Tennessee 37122

Job Description

The concierge/receptionist performs a variety of administrative support duties including: greeting all visitors to the community, answering the telephone, transferring calls to appropriate party, and taking accurate messages. Monitors walkie-talkie, door security system and fire panel as needed. Monitors resident sign-in and sign-out log and the visitor registration log and completes administrative support functions such as filing and making copies.

• Transfers calls or takes messages as appropriate in a courteous, friendly and helpful manner
• Fills out and logs service request forms for residents and/or staff
• Monitors and greets visitors to the community
• Keeps front desk and lobby area clean and neat at all times
• Sells meal tickets and accounts for by payroll deduction or personal check
• Ensure the security of the building; Monitors resident sign-in and sign-out log and the visitor registration log; periodically checks entrances/exits of the building to ensure community is secure
• Attends in-services and staff meetings as required
• Assists with coordinating van schedule for residents
• Follows confidentiality policies regarding release of resident information
• Performs supportive office functions for all departments including filing, typing, and making copies
• Completes all other duties as assigned

Requirements

• Must possess a high school diploma or GED
• Must be considerate, neat, well groomed and professional in appearance. Must dress in a professional manner
• Must have experience in Administration functions
• Must answer phones in a polite and professional manner
• Must be organized, and able to work well with others as part of a team
• Must be polite and considerate to residents, visitors, co-workers and management team
• Must be able to effectively communicate both verbally and in writing
• Must be able to sit for extended periods of time
• Must be able to function effectively in a busy environment and be able to multi-task
• Must be willing to work a flexible schedule that includes weekends and holidays
• Must attend all required in-services and staff meetings

Why Harmony?

• 401k + Fulltime & Part-time Benefits Packages
• Training, Development & Career Laddering
• Great work-life balance
• Flexible Scheduling