Concession Manager, Luxury Retail Leader — Woodfield

Reiss Limited; Mahomet (IL); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Up to 80% staff discount

Premium healthcare coverage

Competitive pay with bonus scheme

Career advancement opportunities

Employee assistance programs

Job summary

Reiss Limited in the United States, Macy's Woodfield, Illinois, is seeking a Concession Manager to lead our concession operations, achieve targets, and deliver commercial and operational excellence within a luxury retail environment.

You will plan goals, manage stock, drive customer service, recruit and review staff, and partner with store leadership to maximise sales while maintaining premium brand standards.

Qualifications

• Experience leading a retail concession or small store.
• Proven track record delivering outstanding customer service.
• Ability to manage stock and promotions effectively.
• Strong communication and leadership skills.

Responsibilities

• Plan long-term concession goals.
• Manage concession operations and performance.
• Lead the concession team to deliver exceptional customer experience.
• Manage stock levels and stock control to minimise loss.
• Ensure promotions and merchandising are executed to standards.
• Recruit and retain talent.
• Conduct regular performance and probation reviews.

Skills

Retail management

Customer service

People management

Luxury retail

Communication

Job description

Reiss Limited in the United States, Macy's Woodfield, Illinois, is seeking a Concession Manager to lead our concession operations, achieve targets, and deliver commercial and operational excellence within a luxury retail environment.

You will plan goals, manage stock, drive customer service, recruit and review staff, and partner with store leadership to maximise sales while maintaining premium brand standards.