Concession Manager - Luxury Retail Leader

Reiss Limited

Northern (KY)

Hybrid

USD 60,000 - 90,000

Full time

14 days+
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Benefits offered by this job

Competitive pay with bonus scheme
Up to 80% staff discount
Wear reimbursement
Employee assistance programs
Premium healthcare coverage
Career advancement opportunities
Further workplace benefits

Job summary

Reiss Limited in the United States is seeking a Concession Manager for our Macy's Woodfield concession in Illinois. This full-time role leads the concession operations, delivering a premium customer experience and driving sales targets.

You will manage stock, promotions, merchandising, and recruitment, with a focus on team leadership and performance reviews in a fast-paced luxury retail environment. Competitive pay, staff discount, healthcare, and career progression await the right candidate.

Qualifications

  • Previous retail management experience in a similar size operation.
  • Passion for premium or luxury product a plus but open to all retail backgrounds.
  • Proven track record of increasing overall business performance.
  • Proven track record of delivering exceptional customer service through your team.
  • Strong visual and commercial product management skills.
  • Able to balance customer service, operations, technical and visual elements.

Responsibilities

  • Plan long-term concession goals and strategies.
  • Manage overall concession operations and performance.
  • Lead the concession team to deliver exceptional customer experience.
  • Oversee stock levels and stock control to minimise loss.
  • Ensure promotions, sales and merchandising standards are met.
  • Recruit and retain talent; conduct performance and probation reviews.

Skills

Retail management
Luxury retail
Customer service
Stock control
Merchandising
People management
Performance reviews

Job description

Reiss Limited in the United States is seeking a Concession Manager for our Macy's Woodfield concession in Illinois. This full-time role leads the concession operations, delivering a premium customer experience and driving sales targets.

You will manage stock, promotions, merchandising, and recruitment, with a focus on team leadership and performance reviews in a fast-paced luxury retail environment. Competitive pay, staff discount, healthcare, and career progression await the right candidate.

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