Concession Manager — Luxury Retail Leader (Illinois)

Reiss

Illinois

On-site

USD 60,000 - 85,000

Full time

6 hours ago
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Benefits offered by this job

Competitive pay with bonus scheme
Up to 80% staff discount
Business wear reimbursement
Employee assistance programs
Plus, further workplace benefits

Job summary

Reiss in Woodfield, Illinois is looking for a Concession Manager to join our Macy's concession on a full-time permanent basis. You will ensure the concession hits targets and delivers commercial and operational excellence while providing an elevated customer experience.

You will plan long-term goals, manage stock, recruit and develop the team, and ensure promotions and merchandising standards are met. You’ll lead a fast-paced, luxury-focused retail operation with a team that strives for

Qualifications

  • Previous retail management experience in a similar size operation.
  • Passion for premium or luxury product helps, but not required.
  • Proven track record of increasing overall business performance.
  • Proven track record of delivering exceptional customer service through your team.
  • Strong visual and commercial product management skills.

Responsibilities

  • Planning the long-term concession goals.
  • Managing the overall concession operations and performance.
  • Leading the concession team to deliver exceptional customer experience with a personalised service.
  • Managing stock levels and key stock control decisions to minimise loss.
  • Ensuring promotions, sales and merchandising instructions are carried out to standards.
  • Recruiting and retaining talent; conducting regular performance reviews.

Skills

Retail management
Customer service
People management
Visual merchandising
Communication skills
Team leadership

Job description

Reiss in Woodfield, Illinois is looking for a Concession Manager to join our Macy's concession on a full-time permanent basis. You will ensure the concession hits targets and delivers commercial and operational excellence while providing an elevated customer experience.

You will plan long-term goals, manage stock, recruit and develop the team, and ensure promotions and merchandising standards are met. You’ll lead a fast-paced, luxury-focused retail operation with a team that strives for

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