Concession Manager – Luxury Retail Leader

Reiss Limited; Bethesda (MD); Hybrid; USD 70,000 - 95,000; Full time

Job summary

Reiss Limited is seeking a Concession Manager for our Macy's Montgomery concession in Bethesda, Maryland. You will oversee concession operations, drive sales, and ensure a premium customer experience. Join a dedicated retail team and lead stock control, promotions, and merchandising to meet targets.

The role is full-time and permanent, offering opportunities to grow within a global luxury brand. You will recruit and retain talent, coach staff, and implement strategies to elevate service

Responsibilities

• Plan long-term concession goals.
• Manage the overall concession operations and performance.
• Lead the concession team to deliver exceptional customer experience by ensuring a personalised and tailored service is provided.
• Manage stock levels and make key decisions about stock control to minimise loss.
• Ensure that promotions, sales and merchandising instructions are carried out to expected standards.
• Take responsibility for recruitment and retaining talent.

Job description

Reiss Limited is seeking a Concession Manager for our Macy's Montgomery concession in Bethesda, Maryland. You will oversee concession operations, drive sales, and ensure a premium customer experience. Join a dedicated retail team and lead stock control, promotions, and merchandising to meet targets.

The role is full-time and permanent, offering opportunities to grow within a global luxury brand. You will recruit and retain talent, coach staff, and implement strategies to elevate service