Compounding Lab Manager: Lead, Quality & Training

hims-and-hers; Mesa (AZ); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Health benefits

Flexible/remote work approach

Job summary

Hims & Hers in Mesa, AZ, is seeking a Compounding Lab Manager to oversee daily operations in the pharmacy compounding labs, scale up capabilities, and ensure patient safety and regulatory compliance.

You will manage technicians, train staff, collaborate with Quality Operations and PIC, maintain SOPs, and drive compounding initiatives while ensuring equipment reliability and environmental controls.

Qualifications

• Must be familiar with USP chapters 795 and 800
• Experience working in a compounding pharmacy required
• Familiarity with Computer Rx pharmacy software
• Familiarity with pharmacy and compounding SOPs
• Possess the ability to teach and train the pharmacy staff
• Fluent in pharmacy operating systems
• Highly organized and detail-oriented
• Must be able to communicate clearly, professionally and effectively with staff and management
• Inventory management, independently lead projects, software training, and support
• Effective time management skills and a sense of urgency
• Ability to multitask in a stressful environment
• Good problem-solving abilities, focus in a busy environment, and high attention to detail
• Excellent communication and customer service skills
• Pharmacy Technician Certification Required

Responsibilities

• Direct Personnel Manager of compounding technicians, including PTO requests, performance management, time management, annual reviews, etc.
• Support training of all new compounding technicians on equipment and processes used in the compounding suites
• Ability to be immersed in the daily operation of a pharmacy
• Subject Matter expert of all equipment in the compounding suites. Works with suppliers as necessary to optimize equipment output with support from the Technical Services team
• Partners with Quality Operations and PIC (Pharmacist in Charge) to ensure quality of compounds and safety of employees in the compounding suites
• Organize, track and maintain with support of Compounding Maintenance team, all support documentation pertinent to the compounding suites. Environmental controls, scale calibrations and hood certifications are included
• Understand and apply all applicable regulatory requirements to maintain compliance
• Supports the development of compounding initiatives
• Staff the non-sterile laboratories as needed with the highest level of competency
• Ensure training materials and other knowledge/competency assessment verifications are completed in timely fashion
• Ensures timely completion of Standard Operating Procedures (SOPs) with regulatory oversight from SMEs and PIC (Pharmacist in Charge)
• Understand Pharmacy Standards of Practice (USP 795/USP 800)

Job description

Hims & Hers in Mesa, AZ, is seeking a Compounding Lab Manager to oversee daily operations in the pharmacy compounding labs, scale up capabilities, and ensure patient safety and regulatory compliance.

You will manage technicians, train staff, collaborate with Quality Operations and PIC, maintain SOPs, and drive compounding initiatives while ensuring equipment reliability and environmental controls.