Compliance Officer

Padmore Global Connections LLC; Tallahassee (FL); On-site; USD 52,000 - 69,000; Part time

Job summary

Padmore Global Connections LLC is seeking a Compliance Officer in Florida with a focus on Condominiums, Timeshares and Mobile Homes. The role supports the Division by communicating with constituents, applying statutes to complaints, and documenting actions in Versa and OnBase.

Positions are contract-based and require strong customer service and organization. Work is in a professional office environment in Tallahassee, with attention to completing tasks within specified timelines and providing

Qualifications

• Communicate verbally and in writing appropriately.
• Read state statutes and apply them to complaints.
• Experience working with the public in a professional setting.
• Demonstrate strong organizational abilities and reliability.
• Commit to project timelines and deliverables.

Responsibilities

• Contact constituents/complainants to discuss details of filed complaints.
• Read state statute and compare with complaints to analyze the issue.
• Communicate with the public; strong customer service is essential.
• Advise complainant of the Division's jurisdiction and case status.
• Provide resources or referrals when appropriate.
• Send written correspondence to the complainant after supervisor approval.
• Close the case by adding codes/activities/statutes in Versa.
• Document actions in OnBase system.

Skills

Verbal & written communication

Statutes knowledge

Public interaction experience

Organizational skills

Timeline commitment

Tools

Versa system

OnBase

Job description

Agency Interview Type: Either Webcam Interview or In Person

Engagement Type: Contract

NOTE: Applications with resumes in PDF Format will be automatically rejected. Only Word format resumes will be considered.

FL-DBPR-CTMH-Compliance Officer

Complete Description:

FL-DBPR-Condominiums, Timeshares and Mobile Homes - Compliance Officer

Position: Pay Rate: $38.14hr / Vendor Rate: $49.58hr

WORK ENVIRONMENT: Professional office, business casual, cubicle

CANDIDATE RESPONSIBILITIES:

• ** Contact constituents/complainants to discuss the details of the complaints that are filed.
• ** Read state statute and compare with complaints to analyze the issue.
• ** Communicating with the public, so good customer service skills are a MUST.
• ** Advise complainant of the Division's jurisdiction and that the case is being closed and for what reason.
• ** Provide any resources or referrals, as appropriate.
• ** Send a written correspondence to the complainant once approved by the supervisor.
• ** Close the case out by adding the appropriate codes/activities/statues in Versa.
• ** Document the actions in the OnBase system.

CANDIDATE REQUIRED SKILLS:

• ** Communicate verbally and in writing appropriately
• ** Read and interrupt Florida statutes
• ** Previous experience working with the public in a professional work environment
• ** Exceptional organizational skills
• ** Commit to the project time line