Public Complaints Compliance Officer - Contract (FL)

Padmore Global Connections LLC; Tallahassee (FL); On-site; USD 52,000 - 69,000; Part time

Job summary

Padmore Global Connections LLC is seeking a Compliance Officer in Florida with a focus on Condominiums, Timeshares and Mobile Homes. The role supports the Division by communicating with constituents, applying statutes to complaints, and documenting actions in Versa and OnBase.

Positions are contract-based and require strong customer service and organization. Work is in a professional office environment in Tallahassee, with attention to completing tasks within specified timelines and providing

Qualifications

• Communicate verbally and in writing appropriately.
• Read state statutes and apply them to complaints.
• Experience working with the public in a professional setting.
• Demonstrate strong organizational abilities and reliability.
• Commit to project timelines and deliverables.

Responsibilities

• Contact constituents/complainants to discuss details of filed complaints.
• Read state statute and compare with complaints to analyze the issue.
• Communicate with the public; strong customer service is essential.
• Advise complainant of the Division's jurisdiction and case status.
• Provide resources or referrals when appropriate.
• Send written correspondence to the complainant after supervisor approval.
• Close the case by adding codes/activities/statutes in Versa.
• Document actions in OnBase system.

Skills

Verbal & written communication

Statutes knowledge

Public interaction experience

Organizational skills

Timeline commitment

Tools

Versa system

OnBase

Job description

Padmore Global Connections LLC is seeking a Compliance Officer in Florida with a focus on Condominiums, Timeshares and Mobile Homes. The role supports the Division by communicating with constituents, applying statutes to complaints, and documenting actions in Versa and OnBase.

Positions are contract-based and require strong customer service and organization. Work is in a professional office environment in Tallahassee, with attention to completing tasks within specified timelines and providing