Compliance Officer - Onsite

MillenniumSoft Inc; Town of Florida (NY); On-site; USD 51,000 - 58,000; Part time

Job summary

MillenniumSoft Inc. seeks a Compliance Officer for a contract assignment in Florida, approximately 11 weeks in length. The candidate will work at designated Florida locations, engaging with the public and reviewing complaints under Florida statutes.

The role requires clear written and verbal communication, strong organizational skills, and the ability to explain jurisdiction and case outcomes. Candidates must be able to document actions in Versa and OnBase systems.

Qualifications

• Read state statute and compare with complaints to analyze the issue.
• Communicate with the public; customer service skills are mandatory.
• Document actions in Versa and OnBase systems.
• Commit to project timeline and handle cases professionally.

Responsibilities

• Contact constituents/complainants to discuss details of complaints filed.
• Read state statute and compare with complaints to analyze the issue.
• Communicate with the public; good customer service skills are a MUST.
• Advise complainant of the Division’s jurisdiction and case status.
• Provide resources or referrals as appropriate.
• Send written correspondence for supervisor approval.

Skills

Verbal and written communication

Read Florida statutes

Public-facing experience

Organizational skills

Timeline commitment

English proficiency

Education

High school diploma

Bachelor's degree (desirable)

Tools

Versa

OnBase system

Job description

Worksite Address: 8550 NW 33rd St., Suite 401, Doral, FL 33122, 2601 Blair Stone Road, Tallahassee, FL 32399
Duration: 3 Months
Title/Role: Compliance Officer
Engagement Type: Contract
Job Short Description: FL-DBPR-CTMH-Compliance Officer - ASSIGNMENT IS APPROXIMATELY 11 WEEKS IN LENGTH
Position: Pay Rate: $37
WORK ENVIRONMENT: Professional office, business casual

WORK LOCATIONS: Candidate can select one of the following work locations:

• 8550 NW 33rd St., Suite 401, Doral, FL 33122
• 2601 Blair Stone Road, Tallahassee, FL 32399

Candidate Responsibilities

• Contact constituents/complainants to discuss the details of the complaints that are filed.
• Read state statute and compare with complaints to analyze the issue.
• Communicating with the public, so good customer service skills are a MUST.
• Advise complainant of the Division’s jurisdiction and that the case is being closed and for what reason.
• Provide any resources or referrals, as appropriate.
• Send a written correspondence to the complainant once approved by the supervisor.
• Close the case out by adding the appropriate codes/activities/statues in Versa.
• Document the actions in the OnBase system.

Candidate Required Skills

• Communicate verbally and in writing appropriately
• Read and interrupt Florida statutes
• Previous experience working with the public in a professional work environment
• Exceptional organizational skills
• Commit to the project time line

Skills Required

• Ability to speak and understand English
• High school diploma
• Excellent written and oral communication with the public
• Ability to read and interrupt Florida State Statues
• Experience working with the public in a professional work environment
• Experience working with the public and analyzing complaints

Skills Highly Desired

• Experience using Versa
• Experience using OnBase system
• Bachelors Degree