Compliance Officer

Padmore Global Connections LLC; Town of Florida (NY); On-site; USD 52,000 - 69,000; Full time

Job summary

Padmore Global Connections LLC is seeking a Compliance Officer for a four‑month contract in Florida. The role involves reviewing complaints, interpreting Florida statutes, and communicating outcomes to the public in a professional setting.

Responsibilities include documenting actions, closing cases with accurate codes, and using Versa and OnBase systems. The environment is a professional office with business casual attire and a focus on timely case resolution.

Qualifications

• Read and interpret Florida statutes.
• Experience interacting with the public in a professional setting.
• Excellent organizational and time-management skills.
• Ability to communicate clearly and professionally in writing and verbally.

Responsibilities

• Contact constituents/complainants to discuss the details of filed complaints.
• Read state statute and compare with complaints to analyze issues.
• Communicate with the public, providing good customer service.
• Inform complainants of the Division's jurisdiction and case status/closure reasons.
• Provide resources or referrals as appropriate.

Skills

Verbal communication

Written communication

Florida statutes

Public interaction

Organizational skills

Job description

Agency Interview Type: Either Webcam Interview or In Person

Engagement Type: Contract

Short Description:

FL-DBPR-Orlando-CTMH-Compliance Officer - Assignment is for approximately 4 months

Complete Description:

FL-DBPR-Orlando-Condominiums, Timeshares and Mobile Homes - Compliance Officer - Assignment is approximately 4 months

Position: Pay Rate: $38.14hr / Vendor Rate: $49.58hr

ASSIGNMENT DURATION: Approximately 4 months

WORK ENVIRONMENT: Professional office, business casual

CANDIDATE RESPONSIBILITIES:

• Contact constituents/complainants to discuss the details of the complaints that are filed.
• Read state statute and compare with complaints to analyze the issue.
• Communicating with the public, so good customer service skills are a MUST.
• Advise complainant of the Divisions jurisdiction and that the case is being closed and for what reason.
• Provide any resources or referrals, as appropriate.
• Send a written correspondence to the complainant once approved by the supervisor.
• Close the case out by adding the appropriate codes/activities/statues in Versa.
• Document the actions in the OnBase system.

CANDIDATE REQUIRED SKILLS:

• Communicate verbally and in writing appropriately
• Read and interrupt Florida statutes
• Previous experience working with the public in a professional work environment
• Exceptional organizational skills
• Commit to the project time line