Compassionate Veterinary Receptionist – Growth & Benefits

Mission Pet Health; Clayton (NC); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Life Insurance

Disability Coverage

Employee Assistance Program

Discounted Pet Care

Online Discount Platform

Teladoc access

Job summary

Mission Pet Health seeks a motivated receptionist in Clayton, NC to be the first point of contact for clients and patients. You will manage calls, schedule appointments, and handle transactions while promoting high-quality care and client education.

This role emphasizes compassion, organization, and teamwork within a larger network that supports continuing education and professional growth. Experience with veterinary software is a plus, and flexibility including some weekends is expected.

Qualifications

• Must have excellent customer service and love for animals.
• Exceptional communication skills under stressful situations.
• Strong organizational and multitasking abilities in a fast-paced environment.
• Collaborative, team-first mindset with the ability to work independently.
• Experience with veterinary software preferred; flexible schedule including some weekends/holidays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients with a positive attitude.
• Ensure Seamless Care Coordination: maintain medical records, manage appointments, handle financial transactions.
• Advocate for Pet Health: educate clients on preventive care and hospital services.
• Embody Compassion and Empathy: provide a calming presence and treat each pet with care.

Skills

Customer service

Communication

Organizational skills

Teamwork

Veterinary software experience

Flexible schedule

Tools

Veterinary software

Job description

Mission Pet Health seeks a motivated receptionist in Clayton, NC to be the first point of contact for clients and patients. You will manage calls, schedule appointments, and handle transactions while promoting high-quality care and client education.

This role emphasizes compassion, organization, and teamwork within a larger network that supports continuing education and professional growth. Experience with veterinary software is a plus, and flexibility including some weekends is expected.