Veterinary Receptionist — Growth & Compassion

Mission Pet Health; Birmingham (MI); In loco; USD 21.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical Insurance

Dental Insurance

Vision Insurance

401k

Life Insurance

Disability Insurance

Educational assistance

Pet care discount

Teladoc access

Professional development

Descrizione del lavoro

Mission Pet Health is seeking a Receptionist to manage a multi-line phone system, greet clients with a positive attitude, and ensure smooth operation of appointment scheduling and financial transactions. The role emphasizes compassionate care and accurate medical record handling.

Ideal candidates bring strong customer service, excellent communication, and organizational skills, with flexibility to work weekends/holidays and some veterinary software experience.

Competenze

• Experience in customer-facing roles in a fast-paced environment.
• Strong communication and organizational skills.
• Ability to multitask and stay organized under pressure.
• Willingness to work weekends/holidays as needed.

Mansioni

• Be the Director of First Impressions: manage a multi-line phone system, greet clients, reflect compassionate care.
• Ensure seamless care coordination: maintain medical records, manage appointments, handle transactions.
• Educate clients on preventative care and hospital services to support pet health.
• Provide a calming, empathetic presence for clients and pets.

Conoscenze

Customer service

Communication

Organization

Team player

Vet software

Strumenti

Practice management software

Descrizione del lavoro

Mission Pet Health is seeking a Receptionist to manage a multi-line phone system, greet clients with a positive attitude, and ensure smooth operation of appointment scheduling and financial transactions. The role emphasizes compassionate care and accurate medical record handling.

Ideal candidates bring strong customer service, excellent communication, and organizational skills, with flexibility to work weekends/holidays and some veterinary software experience.