Veterinary Receptionist — Flexible Schedule & Growth

Mission Pet Health; Durham (NC); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Teladoc Access

Discounted Vet Care

EAP

Job summary

Mission Pet Health in Durham, NC is seeking a friendly receptionist to join our team. You will manage a multi-line phone system, greet clients, coordinate appointments, and handle payments while ensuring compassionate care for every pet.

You will educate clients on preventive care and hospital services, acting as a key partner in pet wellness within a collaborative, team-first environment. A flexible schedule including some weekends/holidays is required.

Qualifications

• Passion for providing excellent customer service and a love for animals.
• Strong communication skills and ability to handle stressful situations with good judgment.
• Excellent organizational and multitasking abilities in a fast-paced environment.
• Collaborative mindset; able to work independently and with direction.
• Animal handling experience is required; Fear Free focused environment.
• Experience with veterinary software preferred; flexible schedule including some weekends and holidays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system and greet clients professionally.
• Ensure seamless care coordination: maintain accurate records, schedule appointments, and handle payments.
• Advocate for pet health: educate clients on preventive care and other hospital services.
• Embody compassion and empathy: be a calming presence for clients and pets.

Skills

Customer service

Communication

Organizational skills

Team collaboration

Animal handling

Flexibility

Tools

Veterinary software

Job description

Mission Pet Health in Durham, NC is seeking a friendly receptionist to join our team. You will manage a multi-line phone system, greet clients, coordinate appointments, and handle payments while ensuring compassionate care for every pet.

You will educate clients on preventive care and hospital services, acting as a key partner in pet wellness within a collaborative, team-first environment. A flexible schedule including some weekends/holidays is required.