Compassionate Vet Receptionist: Patient Care & Scheduling

Mission Pet Health; Nashville (TN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

EAP

401k

Life Insurance

Disability coverage

Discounted pet care

Teladoc access

Job summary

Mission Pet Health is seeking a receptionist to join a networked veterinary team. You will manage the front desk operations, greet clients, and coordinate appointments while supporting the hospital staff with efficient patient flow.

Ideal candidates bring strong customer service skills, clear communication, and comfort handling payments in a fast-paced, pet-focused environment. The role is on-site with comprehensive benefits for eligible teammates.

Qualifications

• Prior experience in veterinary front desk or customer service preferred.
• Excellent communication and multitasking abilities.
• Ability to manage busy phone lines and greet clients professionally.
• Comfort with handling financial transactions.

Responsibilities

• Manage multi-line phone system and greet clients warmly.
• Maintain accurate medical records and appointment schedules.
• Assist in coordinating care and processing payments.
• Provide compassionate, empathetic service to clients and pets.

Skills

Customer service

Communication

Organization

Team collaboration

Veterinary software

Tools

Veterinary software

Job description

Mission Pet Health is seeking a receptionist to join a networked veterinary team. You will manage the front desk operations, greet clients, and coordinate appointments while supporting the hospital staff with efficient patient flow.

Ideal candidates bring strong customer service skills, clear communication, and comfort handling payments in a fast-paced, pet-focused environment. The role is on-site with comprehensive benefits for eligible teammates.