Compassionate Veterinary Receptionist & Front Desk Pro

Mission Pet Health; Skokie (IL); On-site; USD 19,000 - 23,000; Full time

Job summary

Companion Skokie is seeking a friendly receptionist to manage a multi-line phone system, greet clients, and handle scheduling in a fast-paced veterinary setting located just north of Chicago. You will maintain medical records, process transactions, and support teams to ensure smooth hospital operations.

The ideal candidate brings exceptional customer service, strong communication, and organizational skills, with a willingness to work weekends and holidays as needed.

Qualifications

• Experience in customer service preferred.
• Familiarity with veterinary software is a plus.
• Ability to multi-task in a fast-paced environment.
• Weekend/holiday availability may be required.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system and greet clients with a positive attitude.
• Ensure Seamless Care Coordination: maintain accurate medical records and manage appointment schedules.
• Advocate for Pet Health: educate clients on preventative care and hospital services.
• Embody Compassion and Empathy: provide a calming presence and treat every pet like your own.

Skills

Customer service

Communication

Organization

Teamwork

Calm under pressure

Education

High school diploma

Tools

Veterinary software

Job description

Companion Skokie is seeking a friendly receptionist to manage a multi-line phone system, greet clients, and handle scheduling in a fast-paced veterinary setting located just north of Chicago. You will maintain medical records, process transactions, and support teams to ensure smooth hospital operations.

The ideal candidate brings exceptional customer service, strong communication, and organizational skills, with a willingness to work weekends and holidays as needed.