Veterinary Receptionist — Compassionate Front Desk & Care

Hyde Park Animal Clinic; Chicago (IL); On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

Hyde Park Animal Clinic in Chicago is seeking a Receptionist to join our compassionate team. You will be the first point of contact, managing a multi-line phone system, greeting clients, and ensuring a welcoming environment for our small animal patients.

You will coordinate care with clinicians, maintain accurate records, handle appointments and payments, and educate pet owners on preventive services. The role requires excellent communication, organization, and a collaborative attitude in a

Qualifications

• Experience providing customer service in a veterinary setting.
• Excellent communication and multitasking abilities.
• Ability to handle stressful situations with good judgment.
• Flexible schedule including some weekends and holidays.

Responsibilities

• Manage a multi-line phone system and greet clients with a warm, caring attitude.
• Maintain accurate medical records and manage appointment schedules.
• Handle financial transactions and ensure smooth, efficient clinic operations.
• Educate clients on preventive care and hospital services to support pet health.

Skills

Customer service

Communication

Organizational skills

Team collaboration

Flexible schedule

Tools

Veterinary software

Job description

Hyde Park Animal Clinic in Chicago is seeking a Receptionist to join our compassionate team. You will be the first point of contact, managing a multi-line phone system, greeting clients, and ensuring a welcoming environment for our small animal patients.

You will coordinate care with clinicians, maintain accurate records, handle appointments and payments, and educate pet owners on preventive services. The role requires excellent communication, organization, and a collaborative attitude in a