Veterinary Receptionist: Calm, Compassionate Front Desk

Duke Animal Hospital; Chicago, Northern (IL, KY); Hybrid; USD 24,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k retirement plan

Life Insurance

Short-Term Disability

Job summary

Duke Animal Hospital in Chicago seeks a friendly receptionist to manage phone lines, greet clients, and process payments while coordinating appointments and records. You will support a high-quality medical team and contribute to a welcoming, organized front desk environment.

We value excellent customer service, strong communication, and reliability. A flexible schedule including some weekends and holidays is required, with a comprehensive benefits package and opportunities for growth within

Qualifications

• Excellent customer service mindset and genuine care for animals.
• Strong communication skills to manage stressful situations with good judgment and a positive attitude.
• Excellent organizational skills to multitask in a fast-paced environment.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients, reflect compassionate care.
• Ensure seamless care coordination: maintain records, manage appointments, handle transactions.
• Advocate for pet health: educate clients on preventative care and hospital services.
• Provide a calming, empathetic presence for clients and treat each pet like your own.

Skills

Customer service

Communication

Organizational skills

Team player

Weekend/holiday availability

Tools

Veterinary software

Job description

Duke Animal Hospital in Chicago seeks a friendly receptionist to manage phone lines, greet clients, and process payments while coordinating appointments and records. You will support a high-quality medical team and contribute to a welcoming, organized front desk environment.

We value excellent customer service, strong communication, and reliability. A flexible schedule including some weekends and holidays is required, with a comprehensive benefits package and opportunities for growth within