Compassionate Veterinary Front Desk Specialist

Tender-Care-Animal-Hospital; Peoria (IL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

EAP

401(k) with company match

Paid time off

Job summary

Tender Care Animal Hospital in Peoria, IL is seeking an outgoing Veterinary Receptionist / Client Service Representative to be the friendly face of our hospital. You will manage appointments, greet clients, handle multi-line phones, process payments, and provide essential information about our services in a compassionate, efficient manner.

Ideal candidates are friendly, highly organized, and able to thrive in a busy, team-focused environment.

Qualifications

• 1–3+ years in customer service or front desk.
• Front-desk experience in veterinary/healthcare preferred.
• Able to manage a multi-line phone system and assist in-person clients.
• Experience with EzyVet or veterinary practice software preferred.

Responsibilities

• Manage appointments and daily patient flow.
• Handle multi-line phones and in-person client interactions.
• Process transactions and payments accurately.
• Provide clients with information about services and care options.

Skills

Customer service

Front-desk experience

Phone system management

EzyVet

Communication skills

Team player

Tools

EzyVet

Job description

Tender Care Animal Hospital in Peoria, IL is seeking an outgoing Veterinary Receptionist / Client Service Representative to be the friendly face of our hospital. You will manage appointments, greet clients, handle multi-line phones, process payments, and provide essential information about our services in a compassionate, efficient manner.

Ideal candidates are friendly, highly organized, and able to thrive in a busy, team-focused environment.