Pet Clinic Receptionist — Compassionate Front Desk

Hyde Park Pets; Chicago, Northern (IL, KY); Hybrid; USD 34,000 - 45,000; Full time

Job summary

Hyde Park Animal Clinic in Chicago is seeking a friendly receptionist to manage a multi-line phone system, greet clients, and maintain accurate medical records. You will handle appointment scheduling and financial transactions to keep the hospital running smoothly and efficiently.

You will educate clients on preventative care, partner with the team for seamless patient care, and embody empathy in every interaction to ensure high-quality services.

Qualifications

• Strong customer service mindset with animal care empathy.
• Excellent communication and ability to stay calm under pressure.
• Good organizational skills with prioritization in a fast-paced setting.
• Collaborative, team-first attitude and ability to work independently as needed.
• Experience with veterinary software is preferred; some weekends/holidays required.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system and greet clients with a positive attitude.
• Ensure Seamless Care Coordination: maintain medical records, manage appointments, process payments.
• Advocate for Pet Health: educate clients on preventative care and hospital services.
• Embody Compassion and Empathy: provide a calming presence for clients and treat each pet with care.

Skills

Customer service

Communication

Organization

Teamwork

Multitasking

Veterinary software

Tools

Veterinary software

Job description

Hyde Park Animal Clinic in Chicago is seeking a friendly receptionist to manage a multi-line phone system, greet clients, and maintain accurate medical records. You will handle appointment scheduling and financial transactions to keep the hospital running smoothly and efficiently.

You will educate clients on preventative care, partner with the team for seamless patient care, and embody empathy in every interaction to ensure high-quality services.