Veterinary Receptionist — Front Desk & Patient Care Pro

Mission Pet Health; Chicago (IL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Discounted pet care

Teladoc access

401k retirement plan

Educational assistance

Job summary

Mission Pet Health, located in Chicago, seeks a receptionist to manage a multi-line phone system, greet clients with a compassionate demeanor, and coordinate front-desk activities. You will handle scheduling, medical record keeping, and financial transactions to help maintain seamless patient care.

The role supports pet wellness through client education and collaboration with veterinary staff. A friendly, empathetic, and organized approach is essential in a fast-paced animal care environment.

Qualifications

• Excellent customer service and a genuine love for animals.
• Strong communication skills with the ability to manage stressful situations.
• Excellent organization and multitasking in a fast-paced environment.
• Team-first mindset with ability to work independently or with direction.
• Experience with veterinary software is preferred; some weekend/holiday availability.

Responsibilities

• Direct the flow of front-desk operations and greet clients warmly.
• Maintain accurate medical records and manage appointment schedules.
• Assist with financial transactions and ensure smooth hospital operations.
• Educate clients on preventative care and hospital services.

Skills

Customer service

Communication

Organization

Teamwork

Veterinary software

Tools

Veterinary software

Job description

Mission Pet Health, located in Chicago, seeks a receptionist to manage a multi-line phone system, greet clients with a compassionate demeanor, and coordinate front-desk activities. You will handle scheduling, medical record keeping, and financial transactions to help maintain seamless patient care.

The role supports pet wellness through client education and collaboration with veterinary staff. A friendly, empathetic, and organized approach is essential in a fast-paced animal care environment.