Veterinary Receptionist — Compassionate Care, Flexible Hours

Mission Pet Health; Chicago (IL); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Discounted pet care

Online discount platform

Teladoc 24/7 access

Job summary

Mission Pet Health is hiring a Receptionist to be the director of first impressions, managing a multi-line phone system, greeting clients with warmth, and upholding compassionate care in a busy small-animal hospital in Chicago, Illinois. In this role you will coordinate care by maintaining medical records, managing appointments, handling transactions, and supporting veterinarians.

You will educate clients on preventive care and contribute to a welcoming, collaborative team culture with

Qualifications

• Customer service experience with animals.
• Excellent communication and ability to manage stressful situations.
• Strong organizational and multitasking skills in a fast-paced environment.
• Team-oriented with ability to work independently when needed.
• Experience with veterinary software; some weekends/holidays required.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients with a positive attitude, and reflect compassionate care.
• Ensure Seamless Care Coordination: maintain medical records, manage appointment schedules, and handle financial transactions.
• Advocate for Pet Health: educate clients on preventative care and hospital services.
• Embody Compassion and Empathy: be a calming presence for clients and treat each pet with care.

Skills

Customer service

Communication

Organization

Teamwork

Veterinary software

Flexible schedule

Tools

Veterinary software

Job description

Mission Pet Health is hiring a Receptionist to be the director of first impressions, managing a multi-line phone system, greeting clients with warmth, and upholding compassionate care in a busy small-animal hospital in Chicago, Illinois. In this role you will coordinate care by maintaining medical records, managing appointments, handling transactions, and supporting veterinarians.

You will educate clients on preventive care and contribute to a welcoming, collaborative team culture with