Compassionate Veterinary Receptionist

Abqpetcarehospital; Sioux Falls (SD); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision, and life ins.

401(k) with company match

Paid time off

Continuing education opportunities

Employee pet care discounts

Paid holidays

Uniform allowance

Professional development opportunities

Career growth opportunities

Flexible scheduling opportunities

Job summary

All City Pet Care Veterinary Emergency Hospital is seeking a compassionate, organized Veterinary Receptionist to join our Client Care Team in Sioux Falls. You will be the first point of contact for clients, handling check-ins, scheduling, and payments while supporting both general practice and emergency teams.

The ideal candidate is professional, organized, and able to stay calm during routine visits and emergencies.

Qualifications

• High school diploma or equivalent preferred.
• Customer service experience preferred.
• Veterinary or medical experience is a plus but not required.
• Strong communication and organizational skills.
• Ability to multitask in a fast-paced environment.
• Professional, compassionate, and team-oriented attitude.
• Ability to handle emotional conversations with empathy and professionalism.

Responsibilities

• Welcome clients and patients with professionalism and compassion.
• Answer phones and assist clients with questions and concerns.
• Schedule appointments and manage client information.
• Assist with patient check-in and check-out processes.
• Process payments and prepare accurate estimates.
• Communicate effectively with doctors, technicians, and hospital staff.
• Maintain accurate client and patient records.
• Provide exceptional customer service during routine and emergency visits.
• Help maintain an organized and professional reception area.

Skills

Customer service

Communication

Organization

Multitasking

Teamwork

Empathy

Professionalism

Education

High school diploma or equivalent

Job description

All City Pet Care Veterinary Emergency Hospital is seeking a compassionate, organized Veterinary Receptionist to join our Client Care Team in Sioux Falls. You will be the first point of contact for clients, handling check-ins, scheduling, and payments while supporting both general practice and emergency teams.

The ideal candidate is professional, organized, and able to stay calm during routine visits and emergencies.