Compassionate Veterinary Front Desk Specialist

Abqpetcarehospital; Westport (MA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Dental insurance

Vision insurance

Employee discount

Employee assistance program

Life insurance

Paid time off

Job summary

Acoaxet Veterinary Clinic in Massachusetts is seeking a friendly, organized Veterinary Receptionist to join our busy general practice team. As the first point of contact for clients and patients, you will help create a positive experience while keeping the hospital running smoothly each day.

This role requires at least 12 months of veterinary experience, strong communication, and the ability to multitask in a fast-paced environment.

Qualifications

• Minimum of 12 months of experience in a veterinary practice required.
• Strong communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask and thrive in a fast-paced environment.
• Experience with veterinary software is preferred, but we are willing to train the right candidate.

Responsibilities

• Welcoming clients and pets with exceptional customer service
• Scheduling appointments and managing the daily appointment flow
• Answering phone calls, emails, and client inquiries
• Checking patients in and out for appointments
• Processing payments and maintaining accurate records
• Entering and updating client and patient information in our practice management system
• Keeping the reception area clean, organized, and welcoming
• Assisting with administrative tasks and supporting the veterinary team as needed
• Escalating complex client concerns to management when appropriate

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Veterinary software

Job description

Acoaxet Veterinary Clinic in Massachusetts is seeking a friendly, organized Veterinary Receptionist to join our busy general practice team. As the first point of contact for clients and patients, you will help create a positive experience while keeping the hospital running smoothly each day.

This role requires at least 12 months of veterinary experience, strong communication, and the ability to multitask in a fast-paced environment.