Veterinary Receptionist

National Veterinary Associates; Westport (MA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Vision insurance

Employee assistance program

Life insurance

Paid time off

Job summary

Acoaxet Veterinary Clinic in Westport, MA is seeking a friendly, organized Veterinary Receptionist to join our busy general practice. You will be the first point of contact for clients and pets, helping the hospital run smoothly each day.

Responsibilities include greeting clients, scheduling, answering calls, processing payments, and updating records in our practice management system. A minimum of 12 months in a veterinary setting and strong communication are required; veterinary software

Qualifications

• Minimum 12 months of experience in a veterinary practice.
• Strong communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask and thrive in a fast-paced environment.
• Experience with veterinary software is preferred, but training can be provided.

Responsibilities

• Welcoming clients and pets with exceptional customer service.
• Scheduling appointments and managing the daily appointment flow.
• Answering phone calls, emails, and client inquiries.
• Checking patients in and out for appointments.
• Processing payments and maintaining accurate records.
• Entering and updating client and patient information in our practice management system.
• Keeping the reception area clean, organized, and welcoming.
• Assisting with administrative tasks and supporting the veterinary team as needed.
• Escalating complex client concerns to management when appropriate.

Skills

Communication skills

Organizational skills

Customer service

Multitasking

Teamwork

Tools

Veterinary software

Job description

Acoaxet Veterinary Clinic is seeking a friendly, organized, and compassionate Veterinary Receptionist to join our busy and growing general practice team.

As the first point of contact for our clients and patients, you'll play a vital role in creating a positive experience while helping our hospital run smoothly each day.

Responsibilities include:

• Welcoming clients and pets with exceptional customer service
• Scheduling appointments and managing the daily appointment flow
• Answering phone calls, emails, and client inquiries
• Checking patients in and out for appointments
• Processing payments and maintaining accurate records
• Entering and updating client and patient information in our practice management system
• Keeping the reception area clean, organized, and welcoming
• Assisting with administrative tasks and supporting the veterinary team as needed
• Escalating complex client concerns to management when appropriate

Qualifications:

• Minimum of 12 months of experience in a veterinary practice required
• Strong communication and interpersonal skills
• Excellent organizational skills and attention to detail
• Ability to multitask and thrive in a fast-paced environment
• Experience with veterinary software is preferred, but we are willing to train the right candidate

Pay: From $18.00 per hour

• 401(k)
• 401(k) matching
• Health insurance
• Vision insurance
• Employee assistance program
• Life insurance
• Paid time off

If you are passionate about helping people and pets, enjoy working as part of a team, and are looking for an opportunity to grow in veterinary medicine, we'd love to hear from you!