Compassionate Vet Receptionist & Care Coordinator

Boston Veterinary; Wellesley (MA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401k retirement options

Life Insurance

Disability coverage

Discounted veterinary care

Teladoc 24/7 access

Employee Assistance Program (EAP)

Job summary

Boston Veterinary Clinic in Wellesley Hills, MA is seeking a friendly Front Desk Receptionist to manage a multi-line phone system, greet clients, and coordinate appointments with compassionate care.

You will maintain medical records, process payments, and support the veterinary team while educating clients on preventive care. Weekend/holiday availability and familiarity with veterinary software are a plus.

Qualifications

• Experience in customer service is required.
• Excellent communication and multitasking abilities are necessary.
• Experience with veterinary software is preferred.

Responsibilities

• Be the Director of First Impressions: manage multi-line phones and greet clients with compassion.
• Ensure Seamless Care Coordination: maintain records, schedule appointments, and handle payments.
• Advocate for Pet Health: educate clients on preventive care and hospital services.
• Embody Compassion and Empathy: provide a calming presence to clients and their pets.

Skills

Customer service

Communication

Organizational skills

Teamwork

Flexible schedule

Tools

Veterinary software

Job description

Boston Veterinary Clinic in Wellesley Hills, MA is seeking a friendly Front Desk Receptionist to manage a multi-line phone system, greet clients, and coordinate appointments with compassionate care.

You will maintain medical records, process payments, and support the veterinary team while educating clients on preventive care. Weekend/holiday availability and familiarity with veterinary software are a plus.