Compassionate Veterinary Front Desk Specialist

Brief Media, Inc.; Massachusetts; On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Competitive shift differential pay

Trupanion pet insurance

Career growth opportunities

CE allowance

BluePearl University

Health insurance

Paid Time Off

401(k)

Licensure reimbursements

VTNE reimbursements

VTS benefits

Job summary

BluePearl Pet Hospital in Charlestown, MA is hiring a Veterinary Receptionist to join our team. You will be the first BluePearl Associate clients see, greeting them warmly and handling calls with calm, clear communication.

Responsibilities include assessing arrivals, triaging emergencies, confirming appointments, and offering emotional support to grieving clients while coordinating with team members to ensure compassionate care for pets.

Responsibilities

• Greet and acknowledge clients warmly at the entrance.
• Speak clearly, slowly, and calmly to clients in person and on the phone.
• Assess each client and pet's needs upon arrival; determine if emergency is 'stat' or 'standard'.
• Confirm appointments in advance and provide prep instructions to clients.

Job description

BluePearl Pet Hospital in Charlestown, MA is hiring a Veterinary Receptionist to join our team. You will be the first BluePearl Associate clients see, greeting them warmly and handling calls with calm, clear communication.

Responsibilities include assessing arrivals, triaging emergencies, confirming appointments, and offering emotional support to grieving clients while coordinating with team members to ensure compassionate care for pets.