Compassionate Veterinary Receptionist (Thu–Sat, 10–10)

BluePearl Pet Hospital; Conshohocken (Montgomery County); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Parental Leave Benefits

Flexible work schedules

Paid time off

Job summary

BluePearl Pet Hospital is seeking an extraordinary Veterinary Receptionist. You will be the first friendly face clients see, greet arrivals, and provide support in a fast-paced emergency and specialty care environment.

Responsibilities include confirming appointments, guiding clients, and offering emotional support while coordinating with the care team to ensure compassionate, thorough service for pets and their families.

Qualifications

• Excellent customer service professional.
• Compassionate listener.
• Clear, slow, calm speech for clients and on the phone.

Responsibilities

• Greet and acknowledge clients at the hospital entry with warmth and professionalism.
• Maintain eye contact and a friendly demeanor.
• Speak clearly and calmly to clients and callers.
• Assess each arrival to identify emergency versus standard cases.
• Direct non-patient calls to the appropriate team member.
• Confirm all appointments and provide prep instructions to clients.
• Offer emotional support and resources to grieving clients.
• Serve as liaison between clients and service agencies during pet remains handling.

Skills

Customer service

Clear communication

Compassionate listening

Job description

BluePearl Pet Hospital is seeking an extraordinary Veterinary Receptionist. You will be the first friendly face clients see, greet arrivals, and provide support in a fast-paced emergency and specialty care environment.

Responsibilities include confirming appointments, guiding clients, and offering emotional support while coordinating with the care team to ensure compassionate, thorough service for pets and their families.