Compassionate Veterinary Front Desk Specialist

Mars Petcare; Conshohocken (Montgomery County); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Parental Leave Benefits

Flexible work schedules

Paid time off and floating holidays

Job summary

BluePearl Pet Hospital is hiring a Veterinary Receptionist. You will welcome clients, schedule and confirm appointments, and provide compassionate support in emotional situations. The role requires clear communication and the ability to coordinate with the veterinary team to ensure smooth client flow.

Shift is Thursday–Saturday 10:00 AM–10:00 PM, with pay ranging from $19.00 to $28.00 per hour. Compensation depends on experience and progression through our competency assessment tool.

Qualifications

• Excellent customer service skills.
• Clear and empathetic communication with clients.
• Ability to stay calm and professional in emotional situations.

Responsibilities

• Greet clients with a friendly, professional demeanor.
• Speak clearly and empathetically in person and over the phone.
• Assess client and pet needs upon arrival and determine urgency.
• Coordinate with team and relay information accurately to clients.

Skills

Customer service

Communication

Compassionate listening

Calm under pressure

Job description

BluePearl Pet Hospital is hiring a Veterinary Receptionist. You will welcome clients, schedule and confirm appointments, and provide compassionate support in emotional situations. The role requires clear communication and the ability to coordinate with the veterinary team to ensure smooth client flow.

Shift is Thursday–Saturday 10:00 AM–10:00 PM, with pay ranging from $19.00 to $28.00 per hour. Compensation depends on experience and progression through our competency assessment tool.