Compassionate Veterinary Client Care Specialist

innovetivepetcare; Knoxville (TN); On-site; USD 19,000 - 26,000; Full time

Job summary

Animal Emergency & Specialty Center of Knoxville in Knoxville, Tennessee seeks a Veterinary Receptionist / Client Care Representative to be the friendly first contact for pet owners, delivering compassionate service during stressful moments.

You will support the medical team by coordinating appointments, answering questions, and creating a welcoming experience that reflects our commitment to excellent patient care.

Qualifications

• Provide exceptional client service to pet owners.
• First point of contact handling stressful situations with empathy.
• Support veterinary team with clear communication.

Responsibilities

• Greet clients and answer questions, scheduling appointments as needed.
• Coordinate with medical staff to ensure smooth patient flow.
• Maintain a welcoming, helpful environment for clients and pets.

Skills

Compassion

Communication

Teamwork

Job description

Animal Emergency & Specialty Center of Knoxville in Knoxville, Tennessee seeks a Veterinary Receptionist / Client Care Representative to be the friendly first contact for pet owners, delivering compassionate service during stressful moments.

You will support the medical team by coordinating appointments, answering questions, and creating a welcoming experience that reflects our commitment to excellent patient care.