Compassionate Vet Front Desk Pro | Client Care & Scheduling

Western-Veterinary-Partners-1; Manhattan Beach (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Life insurance

EAP

401k

Paid time off

Job summary

Bay Animal Hospital in Manhattan Beach, CA is seeking an outgoing Veterinary Receptionist to be the welcoming face of our clinic. You will greet clients, manage appointments, handle multi-line phones, and process transactions with accuracy.

The ideal candidate is friendly, organized, and team-focused, with 2+ years of veterinary client service or front-desk experience, and familiarity with ImproMed software.

Qualifications

• 2+ years of experience in veterinary customer service or reception
• Experience with front desk in veterinary/healthcare settings preferred
• Proficiency in managing multi-line phone systems and assisting in-person clients

Responsibilities

• Greet clients and serve as the welcoming face of the hospital
• Schedule appointments and coordinate daily patient flow
• Handle multi-line phones and in-person interactions
• Process transactions accurately and maintain financial records
• Support clients with information about services and scheduling

Skills

Multi-line phone handling

Verbal and written communication

Organizational skills

Appointment scheduling

Payment processing

Team collaboration

Front desk experience

Tools

ImproMed

Job description

Bay Animal Hospital in Manhattan Beach, CA is seeking an outgoing Veterinary Receptionist to be the welcoming face of our clinic. You will greet clients, manage appointments, handle multi-line phones, and process transactions with accuracy.

The ideal candidate is friendly, organized, and team-focused, with 2+ years of veterinary client service or front-desk experience, and familiarity with ImproMed software.