Pet Hospital Client Services Rep — Friendly Front Desk

VCA Animal Hospitals; Ridgewood (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid vacation/sick days

401(k)

Employee pet discounts

Job summary

VCA Animal Hospitals in Ridgewood, NJ seeks a friendly receptionist to greet clients and their pets, answer phones, process invoices, and educate clients about services. The role requires excellent communication, a service/sales background, and the ability to learn our practice software.

Candidates should have at least two years in a service or sales environment, enjoy working with animals, and be comfortable handling payments and basic pet health questions.

Qualifications

• Minimum 2 years in a service/sales environment.
• Ability to educate clients about offerings.
• Able to answer multiple phones and greet clients and pets.
• Cash handling, invoicing and taking payments.
• Willingness to learn our software.
• Interest in basic pet health issues.

Responsibilities

• Represent the hospital in reception, greet clients and pets.
• Answer phone calls, schedule appointments and direct inquiries.
• Process invoices, take payments and balance cash drawer.
• Learn and use the practice management software.
• Educate clients about services and products offered.

Skills

Customer service

Communication skills

Phone handling

Sales

Animal lover

Job description

VCA Animal Hospitals in Ridgewood, NJ seeks a friendly receptionist to greet clients and their pets, answer phones, process invoices, and educate clients about services. The role requires excellent communication, a service/sales background, and the ability to learn our practice software.

Candidates should have at least two years in a service or sales environment, enjoy working with animals, and be comfortable handling payments and basic pet health questions.