Veterinary Client Services Specialist – Compassionate Front Desk

MedVet Medical & Cancer Centers for Pets; Commerce (CA); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Health benefits

Vision and dental

401k with employer match

Paid time off

Job summary

MedVet Medical & Cancer Centers for Pets is seeking a Veterinary Client Service Representative to be the friendly front-desk ambassador, guiding clients and pets through the MedVet experience with professionalism and compassion.

You will greet clients, manage appointments, discuss payments, and maintain accurate medical records while supporting a collaborative clinical team in a fast-paced veterinary setting.

Qualifications

• Excellent written and spoken communication for client interactions.
• Strong client service skills and phone etiquette.
• Ability to multi-task and handle busy front-desk environments.
• Accurate data entry and attention to detail.”

Responsibilities

• Greet and check-in clients and their pets.
• Answer phones and transfer calls.
• Escort clients to examination rooms and manage flow.
• Maintain medical records, charts, and correspondence.
• Discuss payment options and process payments.
• Keep lobby clean and organized.

Skills

Communication skills

Client service

Multi-tasking

Data entry

Teamwork

Computer proficiency

Veterinary experience

Tools

Microsoft Word

Excel

Job description

MedVet Medical & Cancer Centers for Pets is seeking a Veterinary Client Service Representative to be the friendly front-desk ambassador, guiding clients and pets through the MedVet experience with professionalism and compassion.

You will greet clients, manage appointments, discuss payments, and maintain accurate medical records while supporting a collaborative clinical team in a fast-paced veterinary setting.