Compassionate Vet Front Desk Agent — No Nights/Weekends

NVA General Practice; Herndon (VA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

No nights or weekends

Health, dental, and vision insurance

401(k) with company match

Paid time off & paid holidays

Uniform allowance

Employee pet care discounts

Job summary

Herndon Animal Medical Center in Herndon, VA seeks a full-time front desk receptionist to greet clients, handle phones and emails, and keep appointments running smoothly. You will check-ins/outs, process payments, explain care plans, and maintain accurate client files in a friendly, organized, and professional environment with no nights or weekends.

Experience in a vet hospital or medical office is a plus; strong communication and computer skills are essential.

Qualifications

• Experience in a vet hospital or medical office is a plus.
• Strong written and spoken communication skills.
• Friendly, organized, and professional, even when busy.

Responsibilities

• Greet clients and patients with warmth and respect.
• Answer phones and emails promptly and professionally.
• Schedule appointments, follow-ups, drop-offs, and rechecks.
• Handle check-ins/outs, payments, and answer questions about charges.
• Explain estimates and care plans clearly to clients.

Skills

Great communication

Customer service orientation

Computer skills

Organization

Tools

Scheduling software

Job description

Herndon Animal Medical Center in Herndon, VA seeks a full-time front desk receptionist to greet clients, handle phones and emails, and keep appointments running smoothly. You will check-ins/outs, process payments, explain care plans, and maintain accurate client files in a friendly, organized, and professional environment with no nights or weekends.

Experience in a vet hospital or medical office is a plus; strong communication and computer skills are essential.