Compassionate Veterinary Front Desk Specialist Benefits

Caring Hands Animal Hospital - Centreville; Centreville (VA); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

401(k) plan

Structured onboarding and mentorship

Job summary

Caring Hands Animal Hospital – Centreville is seeking a dedicated Veterinary Receptionist to join our team. The role welcomes candidates with transferable experience from medical or hospitality fields and emphasizes client service in a veterinary setting.

No veterinary background required; comprehensive onboarding will be provided. We offer benefits, PTO, a 401(k), onboarding and mentorship, and a supportive environment with a focus on compassionate care for clients and their pets.

Qualifications

• Minimum 1 year front desk or customer service in medical or veterinary setting.
• Strong verbal and written communication; active listening.
• Experience with appointment scheduling and POS systems.
• Proficient in Microsoft Office; quick learner of new software.
• Genuine affinity for animals and ability to work in a clinical setting.

Responsibilities

• Greet clients and check in patients at the front desk.
• Manage multi-line telephone system; direct calls for scheduling and inquiries.
• Process payments and schedule future appointments.
• Provide compassionate customer service during stressful times for clients.
• Enter data accurately and maintain records in the practice management system.
• Coordinate with clinical staff and maintain reception area.

Skills

Customer service

Verbal communication

Written communication

Multitasking

Professionalism

Tools

Cornerstone

Avimark

ImproMed

eVetPractice

ezVet

Job description

Caring Hands Animal Hospital – Centreville is seeking a dedicated Veterinary Receptionist to join our team. The role welcomes candidates with transferable experience from medical or hospitality fields and emphasizes client service in a veterinary setting.

No veterinary background required; comprehensive onboarding will be provided. We offer benefits, PTO, a 401(k), onboarding and mentorship, and a supportive environment with a focus on compassionate care for clients and their pets.