Compassionate Urology Scheduler — Patient Care & Coordination

OneOncology, LLC; Coeur d'Alene (ID); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Generous Paid Time Off

Health Insurance

401(k) Plan

Gym membership

Professional Development Fund

Job summary

Beacon Clinic is seeking a Patient Scheduling Specialist to independently create and manage appointments across our urology practice. You will coordinate new patient visits, infusion, radiation therapy services, and other procedures, acting as a patient advocate within Beacon policies and regulations.

The role requires excellent communication, meticulous scheduling, and proficiency with EMR systems. You will work closely with providers and staff, ensure confidentiality, and contribute to a

Qualifications

• Understands medical terminology and procedures.
• Compassionate and caring bedside manner.
• Excellent attention to detail and ability to balance competing priorities.
• Strong written and verbal communication.
• Independent and good at follow through.
• Work efficiently with positive communication in a fast-paced team environment, manage difficult and emotional situations, display empathy for patients in the various stages of their treatments.
• Moderate understanding of computer, phone and fax systems, EMR or other medical technologies a plus.

Responsibilities

• Coordinates, monitors, and schedules patient care at our clinic and across the patients’ care team.
• Interprets provider orders, schedules according to the orders, and obtains approval for schedule changes or cancellations as appropriate.
• Navigates multiple providers and departments simultaneously and is expected to be available to speak with patients and healthcare professionals for the majority of the day.
• This requires working with several complex scheduling workflows.
• Acts as a liaison for the patient, communicating and problem solving with clinic staff and patients care team to ensure we can provide exceptional care.
• Documents complete and accurate information in the electronic medical record when appropriate.
• Operates on computer, phone, and fax systems for majority of the day.
• Aids and acts as back up to other team members from time to time as requested.
• Maintains patient confidentiality and protects operations by keeping patient care information confidential.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

Skills

Medical terminology

Compassionate bedside manner

Attention to detail

Strong communication

Independent with follow-through

Team-oriented in fast-paced env

EMR/medical tech proficiency

Tools

EMR software

Job description

Beacon Clinic is seeking a Patient Scheduling Specialist to independently create and manage appointments across our urology practice. You will coordinate new patient visits, infusion, radiation therapy services, and other procedures, acting as a patient advocate within Beacon policies and regulations.

The role requires excellent communication, meticulous scheduling, and proficiency with EMR systems. You will work closely with providers and staff, ensure confidentiality, and contribute to a