Patient-Centric Urology Scheduling Specialist

Beacon Clinic Inc; Coeur d'Alene (ID); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Generous Paid Time Off

8 paid, closed-clinic holidays

Health Insurance (dental & vision)

401(k) Plan

Gym membership

Professional Development Fund

Job summary

Beacon Clinic Inc is seeking a Patient Scheduling Specialist to independently schedule appointments for our urology practice. You will manage new patient visits, infusion/chemotherapy, radiation therapy, and other procedures with outside facilities, acting as a patient advocate within Beacon policies and regulations.

You will coordinate with the care team, interpret orders, and maintain accurate information in the EMR while speaking with patients and providers throughout the day.

Qualifications

• Understands medical terminology and procedures.
• Compassionate and caring bedside manner.
• Excellent attention to detail and ability to balance priorities.
• Strong written and verbal communication.
• Independent and good at follow through.
• Work efficiently with positive communication in a fast-paced team.
• Moderate understanding of computer, phone and fax systems, EMR or other medical technologies a plus

Responsibilities

• Coordinates, monitors, and schedules patient care at our clinic and across the patients’ care team.
• Interprets provider orders, schedules according to orders, and obtains approval for changes or cancellations.
• Speak with patients and healthcare professionals for the majority of the day, navigating multiple workflows.
• Act as liaison for patient, communicating with clinic staff and care team to ensure exceptional care.
• Document complete and accurate information in the EMR when appropriate.
• Operate computer, phone, and fax systems for most of the day.
• Back up to other team members as requested.
• Maintain patient confidentiality and protect operations by keeping information confidential.
• Update job knowledge by educational opportunities and professional reading.

Skills

Medical terminology

Compassionate bedside manner

Attention to detail

Verbal communication

Independent

Team communication

EMR familiarity

Job description

Beacon Clinic Inc is seeking a Patient Scheduling Specialist to independently schedule appointments for our urology practice. You will manage new patient visits, infusion/chemotherapy, radiation therapy, and other procedures with outside facilities, acting as a patient advocate within Beacon policies and regulations.

You will coordinate with the care team, interpret orders, and maintain accurate information in the EMR while speaking with patients and providers throughout the day.