Patient Access Specialist: Welcome, Schedule & Care

LCMC Health; New Orleans (LA); On-site; USD 21,000 - 30,000; Full time

Job summary

LCMC Health in New Orleans, LA, seeks a Patient Access Associate to welcome patients, schedule visits, and ensure accurate, secure patient information. You will work with providers and clinic staff to keep the day running smoothly, delivering compassionate, patient-centered service.

The role requires strong customer service, empathy, and attention to detail in a fast-paced clinic environment, starting with a high school diploma or GED or 2 years of experience.

Qualifications

• Strong customer service and communication skills.
• Empathy, professionalism, and attention to detail.
• Comfort working in a fast-paced clinic.
• Minimum Requirement: High School Diploma/GED or equivalent OR 2 years of work experience.

Responsibilities

• Greet patients in person and by phone.
• Schedule and check in patients for clinic visits.
• Register patients and verify insurance and demographics.
• Scan documents and verify coverage.
• Explain financial responsibility and collect payments when appropriate.

Skills

Customer service

Communication

Empathy

Attention to detail

Education

High School Diploma or GED

2 years of work experience

Job description

LCMC Health in New Orleans, LA, seeks a Patient Access Associate to welcome patients, schedule visits, and ensure accurate, secure patient information. You will work with providers and clinic staff to keep the day running smoothly, delivering compassionate, patient-centered service.

The role requires strong customer service, empathy, and attention to detail in a fast-paced clinic environment, starting with a high school diploma or GED or 2 years of experience.